Ward Clerk

Job Overview

Do you feel you have what it takes to work in our busy Paediatric Team, then we can offer you a secure, rewarding role with opportunities to develop your skills.

Would you like to be part of a lovely, friendly team that works well together, is always there to help each other out with strong working relationships. If the answer is yes, then we would love to hear from you.

We have a 18 hour permanent part-time Ward Clerk vacancy based on our Children’s Unit. The vacancy is for Tuesday, Wednesday and Thursday 2pm-8pm. Later start date may be considered to suit the right candidate.

This key role requires comprehensive administration support for the Children’s Unit. You will require excellent communication and organisational skills with a degree of flexibility.

The ability to speak Welsh is an essential requirement for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

To provide an effective, efficient and comprehensive clerical support service for the ward, within the guidelines for the Directorate, to include: answer ward telephone and deal with general queries from patients, medical and nursing staff and members of the public.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

Provide administrative administration support to the Children’s Unit.

Duties include:

Answering the telephone dealing with general enquires

Meeting and greeting patients and families

Prepare medical and nursing records

Filing

Admitting and discharging patients

Any other administration duties necessary for the ward

Person specification

Qualifications

Essential criteria

• English GCSE Grade D or above or equivalent Essential Skills L2
• Maths GCSE Grade D or above or equivalent or Essential Skills L2
• Welsh Grade C or above or equivalent
  
  

Desirable criteria

• NVQ L2 Administration or equivalent
• NVQ L2 Customer Service
  
  

Experience

Essential criteria

• Working with the public
• Working in a busy environment
  
  

Desirable criteria

• Previous experience working within the health care sector
• General experience of administration functions
  
  

Aptitude And Abilities

Essential criteria

• IT/Computer literate
• Effective communication skills
• L3 Welsh speaking
  
  

Desirable criteria

• WPAS knowledge
• Case note tracking
• Knowledge of data protection and patient confidentiality