CAMHS Administrator

Job Overview

A vacancy has arisen for an Administrator working within the Central CAMHS service.

The successful candidate will provide a professional and comprehensive administrative and secretarial service to the Community CAMHS Clinical Team.

We are looking for a dynamic individual with excellent communication, organisational and secretarial skills who is able to demonstrate the ability to work as a Team player and also to work independently. The post holder will possess excellent customer service skills and be able to deal with patient and carer queries in a sensitive and empathetic manner due to the nature of the service.

The successful candidate will play an important role within the service to provide efficient administration support and be expected to deliver a comprehensive Administration service to support service delivery.

For further details please contact – (Paula McLarney 03000 856023)

Main duties of the job

By the nature of the duties, the post holder is required to maintain strict confidentiality and will be expected to deal with patients, relatives and visitors with courtesy and discretion at all times.

By the nature of the duties, the post holder is required to maintain strict confidentiality and will be expected to deal with patients, relatives and visitors with courtesy and discretion at all times.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac...

Person specification

Qualifications

Essential criteria

• Good General Standard of Education (e.g. GSCE Maths and English A-C and above or equivalent.
  
  

Desirable criteria

• Understanding of basic Medical Terminology
  
  

Experience

Essential criteria

• Experience of working in an acute hospital/GP practice or Call Centre/Customer Focussed environment
  
  

Desirable criteria

• Experience of working directly with clinical/consultant staff
  
  

Skills

Essential criteria

• Excellent communication skills both written, verbal & telephone
  
  

Desirable criteria

• Competent in the use of Microsoft office
  
  

Knowledge

Essential Criteria

• Familiarity with waiting list administrative procedures and policy issues
  
  

Desirable criteria

• Understanding of basic medical terminology
  
  

Personal Qualities

Essential Criteria

• Use of initiative to solve problems
  
  

Desirable criteria

• Evidence of ongoing personal development