Team Leader - Financial Services

East Sussex County Council


Date: 1 week ago
City: Eastbourne
Contract type: Full time

Are you an inspirational leader looking to progress your career?

We are seeking two Team Leaders to join our Adult Social Care & Health, Financial Services team. While our management team works flexibly together to support the wider service, the area of focus for these posts will be;

Finance & Benefits Assessment (FABA) Team Leader- The main role of the team is to complete financial assessments, ensure appropriate billing and providing advice and support to adults, members of the public and internal colleagues regarding financial assessments.

The Revenue Team Leader - The Revenue Team supports adults that have outstanding client contribution debt. They ensure the client contribution is affordable; including completing financial hardship assessments and help to set up payment plans to recover debt in full. The Team Leader for Revenue also supports our team of Financial Assessment Assistants in reviewing referrals into FABA and completing some standard financial assessments.

We are looking for candidates who...


  • Can work to a high level of accuracy with attention to detail
  • Can work in a face paced environment and meet tight deadlines
  • Have experience of effectively supervising others
  • Have experience of working with people with a diverse range of needs
  • Are committed to providing excellent customer service
  • We operate a hybrid working arrangement. During your first few weeks, you will be working from our office in Eastbourne. After an initial induction period you will complete some work from of office in Eastbourne, at a minimum of one day each week with the rest of the time working from home. This is a flexible arrangement and additional attendance at the office will be required in line with the needs of the service. These roles will also require some travel to visit adults in their own homes, therefore the ability to travel across the county is also required.

    Please click the 'apply now' button to submit your application form within the recruitment system, ensuring you clearly demonstrate how you meet all of the essential criteria and where relevant any desirable criteria.

    Interviews will take place in person on Wednesday 22 January 2025, at our office in Eastbourne. You will be notified one week before the interview date if you have been selected for the interview stage of the recruitment process.

    We offer a diverse range of benefits to help and support you during your employment. More information can be found on our

    For an informal discussion about this opportunity contact Leah Phillips, Team Manager for Revenue on

    #Ask me if this can be an apprenticeship

    Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in

    "We choose East Sussex"

    This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to

    Your starting salary will be pro rata if the above position is part-time or term-time only.

    Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.

    Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

    If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.

    If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

    Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.

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