Property Assistant

Job Introduction

An opportunity is available for a Property Assistant to join us based at our Swansea depot.

You will provide professional support services to colleagues in National Grid Electricity Distribution Property team within the sub teams of Property, Consents and Claims.

As part of our hybrid working approach this role offers a mix of office and home working.

Depending on experience, you may initially be appointed at a lower salary until all relevant courses and training are complete.

Main Responsibilities

In this role you’ll assist colleagues on a variety of casework across the team including consent and wayleave activities relating to capital projects, wayleave terminations / injurious affection claims and property management. You’ll maintain electronic record systems, deal with incoming enquiries, and communicate verbally and in writing to landowners and a wide range of external stakeholders.

Reporting to the Consents Manager, Property Manager or Claims Manager you’ll be responsible for preparing case folders, collating information, preparing plans, assisting with bespoke reports and presentations as well as a range of other administration tasks.

You’ll deliver excellent customer service, ensure the Company’s property rights are protected, and continually question costs and take action to improve efficiency.

Ideal Candidate

• A working understanding of property principles, related legislation and its relevance in relation to the activities of the department including an ability to interpret legal documents.
• A basic understanding of the features and functions of the Distribution network, including an ability to recognise network apparatus on site.
• Negotiation skills that are consistent with the requirements of the role with the ability to gain the best deal for the Company, balancing the needs of the Company, the customer and / or landowner.
• Excellent oral and presentation skills with the ability to persuade, convince and influence others.
• The ability to work within a team environment and flexibility to assist colleagues in all of the teams within Electricity Distribution Property.
• Organisational skills with the ability to prioritise workload and meet tight deadlines.
• Written communication skills with the ability to produce clear and concise reports, correspondence to customers, land agents, solicitors, local authorities and external stakeholders.
• Strong IT skills, in particular Microsoft Office Excel, Powerpoint, and Word applications.
• Numerical and analytical skills with the ability to interpret data and information and produce it in a clear and logical format. An awareness of the importance of well-structured data to form the basis of analysis and conclusions.
• A pro-active and creative approach to problem solving.
• A current driving licence.

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.

About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.