People Coordinator

What You’ll Do

Supports the People team and other business stakeholders by ensuring the efficient execution of HR processes, including onboarding, offboarding, HR data management, and payroll administration. The role focuses on maintaining data accuracy, responding to HR queries, and identifying opportunities for process improvement. By ensuring compliance and providing lifecycle support, the People Coordinator contributes to operational efficiency and a positive, inclusive work environment.

• Hybrid position with some days in the Billericay office.
• 3 days per week
• 12 months fixed term contract
  
  

Key Responsibilities

• Employee Onboarding/Offboarding: Carry out a range of onboarding and/or offboarding processes (for example, enhanced vetting procedures or the calculation of severance payments) to ensure accurate, efficient, and timely completion.
• HR Mailbox: Act as the primary point of contact for HR-related queries via the shared HR mailbox, providing timely and accurate responses to all stakeholders.
• Query Management: Resolve queries from internal or external customers by providing information on policies and/or procedures or escalating more complex issues to others.
• Administration: Create, organise, and maintain employee records and correspondence.
• HR Data Management: Responsible for data input of the hiBob people system, ensuring data accuracy and relevancy.
• Policy: Develop a sound understanding of company policies and regulatory requirements, ensuring adherence in all tasks.
• HR Process: Regularly review processes and procedures, highlighting and implementing areas for improvement to deliver greater efficiency.
• Compliance Monitoring: Regularly review HR practices to ensure compliance with employment laws and regulations, addressing any risks or gaps proactively.
• Audit Preparation: Assist in preparing HR records and documentation for internal and external audits, ensuring readiness and compliance with requirements.
• Employee Lifecycle Support: Provide support throughout the employee lifecycle, including performance review cycles, probation periods, and promotions, ensuring processes are followed consistently.
• Payroll Administration: Input and verify payroll data to support the accurate and efficient delivery of payroll services.
• Reporting and Analytics: Assist in producing reports and analysing HR data to identify trends, enabling actionable insights that enhance employee engagement and improve business performance.
• Stakeholder Relationships: Build and maintain trusted relationships with stakeholders across the business.
• Invoicing: Ensure the accurate and timely processing of purchase orders and invoices related to HR services and resources.
  
  

What We’re Looking For

Essential Knowledge and Skills:

• Significant relevant experience in a generalist HR role, covering administration, payroll processes, and data management.
• Experience gained in a fast-paced organisation with a strong drive to create a positive and inclusive work environment.
• Proficient in HR systems (e.g., hiBob) and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Strong organisational skills, with the ability to plan, prioritise, and meet deadlines.
• Exceptional interpersonal and relationship-building skills, with a proven track record of engaging with diverse stakeholders.
• Demonstrates exceptional organisational skills, with the ability to manage multiple priorities and meet deadlines.
• Maintains a high level of accuracy and precision in handling sensitive data, preparing reports, and completing administrative tasks.
  
  

Desirable Knowledge And Skills

• Experience in HR reporting and analytics, with a focus on identifying and leveraging actionable insights.
• Adaptability to changing business needs, demonstrating resilience and flexibility in approach.
• Interest in undertaking or working toward a CIPD or comparable qualification.
  
  

About You

• Pragmatic with the ability to flex both the solution and approach to meet changing business needs.
• Highly resilient and very comfortable with ambiguity.
• Holds self and others accountable to meet commitments.
• Plans and prioritises work to meet commitments aligned with organisational goals.
• Builds trust and seeks effective collaboration with stakeholders across the business.
• Continuously looks to enhance processes and improve efficiency.
• Demonstrates exceptional attention to detail in all aspects of work.
• Works effectively within a team, supporting colleagues, sharing knowledge, and contributing to team goals.
• Anticipates potential challenges and takes initiative to find solutions.
  
  

Ground Control

Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973, Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.

We deliver a range of services, including grounds maintenance, winter gritting, landscape construction, design, arboriculture, electric vehicle charging point installation to more than 50,000 commercial properties across the UK.

If you are looking to invest in your future with a business that puts people at the centre of everything, click the apply now button below to speak to a member of our team.

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