Online Specialist - Product Owner
Morrisons
Date: 18 hours ago
City: Crowborough
Contract type: Contractor

We have a fantastic opportunity for an Online Specialist, working on Morrisons.com, in the Online Platform Team. This is a fixed term 12 month contract, based in our head office.
In this role you will manage digital projects that optimise the customer experience on our online platforms. Passionate about the customer journey and improving the online shopping experience, you’ll work on implementing and testing functionality and features, plus identify and drive opportunities for growth supporting the wider Online plan.
The role is based in our head office, situated in the Bradford area for a minimum of four days per week.
You’ll be responsible for things like:
You’ll need skills and experience like this:
Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.
Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.
We host regular seasonal events and you’ll often find our suppliers on site sharing details of their latest product. We’re also committed to fundraising for our current charity partner.
Our business is fast paced and ever changing, as such we’ve lots of opportunities for you to play your part in our success. We’d love to meet you…
Some of the benefits you can expect as follows;
In this role you will manage digital projects that optimise the customer experience on our online platforms. Passionate about the customer journey and improving the online shopping experience, you’ll work on implementing and testing functionality and features, plus identify and drive opportunities for growth supporting the wider Online plan.
The role is based in our head office, situated in the Bradford area for a minimum of four days per week.
You’ll be responsible for things like:
- Working closely with internal teams and technology partners to plan, prioritise and deliver new features and enhancements to Morrisons.com
- Managing specific areas of our online platforms and identify opportunities in line with key Online goals including growing sales, saving costs and improving customer satisfaction
- Coordination of the platform roadmap, ensuring clear lines of communication with business stakeholders and partners
- A customer-first approach; Listening and responding to customer feedback and using insight and data to problem solve
- Post implementation analysis to measure performance of features
You’ll need skills and experience like this:
- Has a real passion and energy for improving the online customer experience
- Has drive and commitment to grow sales and save costs
- Experience in retail and online
- A good problem solver with a can-do attitude and drive to ‘get the job done’
- Strong organisational skills with an ability to prioritise a demanding workload
- Computer literate with good understanding of google docs, sheets and slides
- Attention to detail
- An engaging communicator and effective stakeholder management skills
- Strong influencer at all levels
- High levels of drive and personal resilience
- Strong listening skills
- Strong teamwork skills and willingness to lean in on wider team priorities
- The ability to work under tight time constraints.
Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.
Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.
We host regular seasonal events and you’ll often find our suppliers on site sharing details of their latest product. We’re also committed to fundraising for our current charity partner.
Our business is fast paced and ever changing, as such we’ve lots of opportunities for you to play your part in our success. We’d love to meet you…
Some of the benefits you can expect as follows;
- 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family members (subject to fair usage)
- Generous holiday entitlement
- Company pension contributions
- Perks with over 850 retailers
- Free parking onsite
- A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
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