Human Resources Business Partner

Farrow and Ball – People Partner, Wimborne (Full time 40 hours per week)

We are currently looking for an experienced individual to join our Human Resources team in Wimborne as a People Partner. We are offering this position on a hybrid basis working between home and our head office in Wimborne.

Farrow & Ball are a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.

The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists.

The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.

This role will is an integral part in overseeing the day-to-day People Operations function, managing the team and providing an effective global advisory and support service across all areas of Farrow & Ball; delivering a high-level service and operational advice with Company and legal requirements. As a key business partner, the People Partner will work with key stakeholders to ensure that best practice and high levels of service are tailored and given to meet Company demand.

What we expect from you as a People Partner.

Key Responsibilities:

• Ensure the delivery of key HR project milestones, working with the Senior People Partner on annualised and ad-hoc projects where required
• Keep up to date with the impact of changes that may occur in employment legislation globally e.g., discrimination, legislation changes, and how they may affect company policies and practices
• Work with the Payroll team to ensure accurate payment to all employees globally.
• Oversee an effective and dedicated HR advisory service, in relation to absence and health issues, conduct and capability, grievance matters, and employee relations taking account of governing policies, employment law, best practice and precedent.
• Manage any escalated ER cases ensuring a balance between legislation and a commercial decision.
• Support managers with the effective and efficient performance of their employees, identifying and facilitating appropriate interventions through the performance management processes.
• Oversee absence related casework supporting the People Operations team to make recommendations, give advice and support managers.
• Support delivery of organisational change initiatives, e.g. implementation of new structures, changes to benefits etc.
• Review internal processes and put forward suggestions for change
• Manage any legal complaints, PI claims and tribunal claims; working with legal representatives to assist with queries, produce bundles and liaise with Managers.
• Produce weekly and monthly KPI’s, as required, analysing data/trends, communicating key messages and making recommendations as appropriate.
• Regular analysis of key trends; identifying and presenting to Senior Leadership Team
• Work with the Payroll team on any changes to legislation
• Oversee the benefits proposition globally, including gathering feedback from employees and ensuring fit for purpose. Overseeing delivery of benefit information sessions
• Oversee the implementation of the annual salary review process, gathering information and producing documentation etc.
• Management of sales bonus scheme structure and communication

Team Management

• Oversee the responsibilities of the People Operations team to ensure consistency of service across the department
• Manage peaks and troughs in workload on a daily and weekly basis
• Delegate appropriately to ensure sufficient time to plan and prioritise workload, engage with teams and provide development opportunities
• Conduct regular 1:1’s with People Operations team to drive and support individual performance and identify development needs to enable growth within the organisation
• Conduct regular performance reviews and set/monitor SMART objectives
• Drive performance through regular coaching and development of the team

Key Attributes:

• Previous generalist HR experience gained within a commercial environment
• CIPD qualified or working towards qualification (level 5)
• Confident in both written and spoken communication
• Organisational skills
• Proven ability to deliver results with and through others
• Excellent IT skills to include Outlook, MS Word, Excel & PowerPoint
• Experience of change management (Business Excellence skills)

What you can expect from us

• 25 days’ annual leave (increasing with length of service) plus bank holidays and the opportunity to buy additional days.
• Annual salary reviews, based on individual performance
• Enhanced Maternity and Paternity pay
• Generous staff discount on F&B products
• Access to our retail discounts platform
• Discounted Gym membership
• Employee Assistance Programme with 24/7 support
• Health Cash Plan
• Company Sick Pay
• Group Pension Scheme, matched by F&B
• Life Assurance
• Refer a Friend scheme
• Cycle to Work scheme
• Season Ticket Loans for travel

At Farrow & Ball we are committed to encouraging equality, diversity and inclusion among our people, with an aim to be truly representative of all sections of society and our customers. Applicants will be considered for employment based only on skills/experience and never based off of race, age, disability, religion, sexual orientation, gender identity or family status, including pregnancy.