Grounds Maintenance Contract Manager

Contract Manager

Location: York

Salary: Competitive

Contract Type: Permanent

Working Hours: 40 hours per week, Monday-Friday

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We are seeking a dedicated Area Manager to oversee operations for two esteemed clients, across the Reading area. As an Area Manager, your primary focus will be on enhancing customer experience, exceeding client expectations, efficiently managing the region, and ensuring the smooth execution of Grounds Maintenance contracts.

What you will achieve:

• Conducting site audits to ensure compliance with standards and procedures.
• Establishing and nurturing strong relationships with clients through regular communication and meetings.
• Leading KPI meetings to track performance and identify areas for improvement.
• Providing quotes for additional Grounds Maintenance and Tree works and ensuring timely delivery.
• Conducting quality surveys to maintain service excellence.
• Holding monthly meetings to review progress and discuss strategies for enhancement.
• Building and fostering a positive team culture among staff members.

What we’re looking for:

Proven experience in grounds maintenance or landscaping management, ideally at Contract, Operations, or Area Manager level.

Strong client relationship management, including experience attending client meetings, handling feedback, and delivering against SLAs and KPIs.

Operational leadership experience – managing multiple sites, contracts, and field teams across a defined region.

Budget and cost control experience, including preparing and managing quotes for additional works.

Quality and compliance auditing, ensuring adherence to company and industry standards (H&S, environmental, and operational).

Experience conducting performance reviews and driving continuous improvement across contracts.

Good working knowledge of Health & Safety regulations, RAMS, and environmental compliance.

Strong organisational and planning skills, with the ability to prioritise across multiple projects and clients.

Full driving license and willingness to travel to different sites as required

Consistent work: While the role is zero-hours, full-time work is regularly available

Career progression: Opportunities for development, formal training, and upskilling

Supportive team: Work alongside experienced colleagues and supportive leadership

Well-maintained equipment: You’ll have access to the latest well-maintained electric tools, quieter, lighter, and easier to use.

Additional benefits:

Access to private GP services, flu jabs, and employee wellbeing support

Subsidised national gym memberships

Company recognition schemes

About Ground Control

We’re a UK-based external maintenance company delivering award-winning services to over 50,000 sites nationwide. With a focus on innovation, sustainability, and investing in our people, we offer a workplace where quality, safety, and professionalism come first.

If you’re ready to take the next step in your grounds career, apply now and join a team that values your skills and commitment.

Equal Opportunities Statement

At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.

We are proud to be an equal opportunities employer and do not discriminate based on sex, age, disability, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and beyond. #INDHP