Finance Officer

Summary

We are looking for a Finance Officer to manage housing benefit and service charge payments within our Newport Supported Accommodation Service. This is a full-time, permanent role with office hours from Monday to Friday

Overview

It is essential that the successful candidate has a driver’s licence and access to a car to enable travel between services. Milage will be paid at 45p per mile.

What is great about the role?

Are you organised, detail-focused, and highly efficient? We’re seeking a committed Finance Officer to support our Supported Accommodation Service by managing housing benefits and maintaining service charges.

You’ll play a vital role in monitoring and managing rent accounts, helping individuals understand their responsibilities, and supporting them through any changes to their financial circumstances.

Day-to-Day Responsibilities

• Manage the collection of rents, maintaining accurate records.
• Work closely with our Pobl Rents and Service Charge team, providing updates, maintaining accurate records, and attending their team meetings
• Support service users with their housing benefit applications and address changes in their financial circumstances.
• Ensure clear and effective communication about financial responsibilities.
• Liaise with external agencies, such as the Housing Benefits Team, to secure necessary support for service users.
• Adhere to policies on confidentiality, equality, and health and safety.
  
  

What skills and experience do you need?

• At least one year in a relevant role (essential), with previous experience
• working with disadvantaged individuals (desirable)
• Proficiency in IT, including strong knowledge of office software
• Excellent verbal and written communication skills
• Ability to work efficiently under pressure
• A solid understanding of housing benefits is essential
• A sensitive and practical approach to service users’ needs
• Reliability, flexibility, and a non-discriminatory attitude
  
  

Pobl Benefits

• Salary: £25,995.00
• Full-time (37), permanent
• Work Pattern: Office House, Monday – Friday 9am – 5pm
• Location/Base: Newport head Officer (Exchange House) and will be expected to visit and work out of the Supported Accommodation services around Newport
• A Basic DBS is required for this role which we will pay for
• 26 days (pro rata) holiday entitlement plus Bank holidays
• Pension scheme
• Sick Pay
• Bespoke learning pathway with the support from an experienced Learning and Development team
• Internal Progression
• Wellbeing and psychological support
• Time for Talk service
• 45p per mile
  
  

FREDIE

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, [email protected] or 0300 3735262

What do you need to do now?

If you have the skills and experience required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.

Further information on the role can also be found on the Job Description.