Administration Officer/Support Secretary

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

An exciting opportunity has arisen for an enthusiastic and conscientious Administration Officer / Support Secretary to join our admin team within Child and Family Psychology and Therapies Service.

We are looking for someone with proven excellent administration, communication and IT skills. You must have a good telephone manner with good organisational skills, flexible approach to meet the needs of the service and be able to work as part of a team and cope with pressures at busy times.

You must have an understanding of the principles of confidentiality due to nature of work.

A welcoming manner is essential as you will have direct contact with families and health professionals. This post is office based.

Main duties of the job

The duties of the post are all administration tasks to include:

Typing Of Letters, Reports And Other Correspondence

To greet families and professionals on reception

To receive telephone calls and deal with telephone enquiries

To register referrals onto our information systems.

Attend meetings and taking minutes

Stationery Orders As Required.

Other duties relevant to post as required by line manager.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications

Essential criteria

• Good Standard of GCSE Education
• Knowledge of secretarial or administrative procedures and systems, such as answering queries, acquired through experience and training to Vocational Level 3 or equivalent demonstrable knowledge and experience
• IT Skills Training
  
  

Desirable criteria

• CDL full passport or equivalent
  
  

Experience

Essential criteria

• Experience in an administrative role
  
  

Desirable criteria

• Experience of working in an NHS organisation