Emergency Outbound Call Handler - Part Time - Remote
Appello UK
Date: 4 weeks ago
City: Remote
Contract type: Part time
Remote
EMERGENCY OUTBOUND CALL HANDLER - PART TIME
Hours:
Option 1 - 25 hours pw
Option 2 - 20 hours pw
Shift pattern:
Option 1 - Sunday - Thursday 17:00- 22:00
Option 2 - Monday - Thursday & Saturday 07:00-11:00
Salary: £11.54 per hour
Option 1 - £15,002 pa
Option 2 - £12,001.60 pa
Location: Remote
Start Date : 28th October 2024
Appello Perks
You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.
You will have experience in a customer facing role and have worked remotely previously.
You have a good general standard of education, a can do attitude to ensure the best support for our service users in their time of need!
THE ROLE
The heart of the Emergency Outbound Call Handler role is to follow up an emergency call, to check in on our service users and ensuring the correct help is in place, providing reassurance and support. You will also be providing welfare check ins alongside ensuring that equipment is working correctly via test calls.
Your hello
can save the day
or save a life
Thats the power of hello
At Careline365, every call you answer makes a difference.
You will be part of the larger team within our Alarm Response Centre who will support and guide you in this role.
READY TO APPLY
If you are interested in this role please follow the instructions...there are two parts to the application process
This is an exciting time at Careline365 part of the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
Hours:
Option 1 - 25 hours pw
Option 2 - 20 hours pw
Shift pattern:
Option 1 - Sunday - Thursday 17:00- 22:00
Option 2 - Monday - Thursday & Saturday 07:00-11:00
Salary: £11.54 per hour
Option 1 - £15,002 pa
Option 2 - £12,001.60 pa
Location: Remote
Start Date : 28th October 2024
- You need to be able to commit to up to 2 weeks of Full Time Training, Monday - Friday 09:30 - 16:30 **
Appello Perks
- 31 days holiday rising to 33 with length of service (PRO RATA). This includes bank holidays that you will work.
- We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 4% Company matched
- Cycle to work scheme
- Smart Tech scheme
- Free on-site parking
You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.
You will have experience in a customer facing role and have worked remotely previously.
You have a good general standard of education, a can do attitude to ensure the best support for our service users in their time of need!
THE ROLE
The heart of the Emergency Outbound Call Handler role is to follow up an emergency call, to check in on our service users and ensuring the correct help is in place, providing reassurance and support. You will also be providing welfare check ins alongside ensuring that equipment is working correctly via test calls.
Your hello
can save the day
or save a life
Thats the power of hello
At Careline365, every call you answer makes a difference.
You will be part of the larger team within our Alarm Response Centre who will support and guide you in this role.
READY TO APPLY
If you are interested in this role please follow the instructions...there are two parts to the application process
- Upload your CV and answer a few questions about yourself
- You will receive a confirmation email from us asking you to register with Test Gorilla who will then send you a link to the assessments - check your junk email !!**
This is an exciting time at Careline365 part of the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Business Development Manager
Turbine,
Remote
21 hours ago
Join our team as a Business Development Manager and help us empower the entire biopharmaceutical industry to understand and tackle cancer and diseases beyond!Turbine is a Biological Simulation company. Turbine is building the first predictive simulation of human biology, with machine learning that understands the logic by which human cells make decisions. Imagine a world where it is possible to...
Marketing Specialist
Thesis,
Remote
21 hours ago
Marketing Specialist - Part Time (0.55 FTE)We are excited to announce a new part-time opportunity for a Marketing Specialist to shape and grow our brand in the Higher Education (HE) sector across the UK and Canada.In this dynamic role, you will report directly to the Managing Director of Thesis SM and take ownership of brand development. You’ll play a key...
Public Safety Consultant - UK
Mark43,
Remote
2 days ago
Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, and WI. Before applying to...
