Emergency Call Handler - FTC
Appello UK
Date: 3 days ago
City: Remote
Contract type: Contractor
Remote
EMERGENCY CALL HANDLER
THIS IS A FIXED TERM CONTRACT FOR 3 MONTHS
Interviewing for this role on MONDAY 2ND DECEMBER in from 12 noon onwards.
Closing Date : End of day Sunday 1st December this includes the online assessments.
Hours: 35 hours per week Shift pattern: 2 week rota see belowSalary:£21,002pa - £11.54 per hour Location: Remote UK - all training will also be remoteStart Date : 9th December 2024
You NEED to be able to commit to 2 weeks of training as follows : 08:00 - 15:30
SHIFT PATTERN
For this role, you need 5mpbs upload and 15mpbs download internet speed
Careline365 Perks
You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.
You will have had a least 1 years experience in a call centre environment and have worked from home before !
We require a good general standard of education, but we believe that with the right core values and training that you could thrive in this role !
THE ROLE
The heart of the Emergency Call Handler role is to arrange help for our vulnerable clients when they need us the most.
Your hello
can save the day
or save a life
Thats the power of hello
At Careline365, every call you answer makes a difference.
With a cool head an empathetic manner you will be answering and actioning accidental calls and test calls as well as transferring emergency calls
READY TO APPLY
If you are interested in this role please follow the instructions...there are two parts to the application process
This is an exciting time at Careline365 part of the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
THIS IS A FIXED TERM CONTRACT FOR 3 MONTHS
Interviewing for this role on MONDAY 2ND DECEMBER in from 12 noon onwards.
Closing Date : End of day Sunday 1st December this includes the online assessments.
Hours: 35 hours per week Shift pattern: 2 week rota see belowSalary:£21,002pa - £11.54 per hour Location: Remote UK - all training will also be remoteStart Date : 9th December 2024
You NEED to be able to commit to 2 weeks of training as follows : 08:00 - 15:30
SHIFT PATTERN
For this role, you need 5mpbs upload and 15mpbs download internet speed
Careline365 Perks
- 31 days holiday rising to 33 with length of service (PRO RATA). This includes bank holidays that you will work.
- We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends’ discounts on our services & products
- Cycle to work scheme
- Free on-site parking
You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.
You will have had a least 1 years experience in a call centre environment and have worked from home before !
We require a good general standard of education, but we believe that with the right core values and training that you could thrive in this role !
THE ROLE
The heart of the Emergency Call Handler role is to arrange help for our vulnerable clients when they need us the most.
Your hello
can save the day
or save a life
Thats the power of hello
At Careline365, every call you answer makes a difference.
With a cool head an empathetic manner you will be answering and actioning accidental calls and test calls as well as transferring emergency calls
READY TO APPLY
If you are interested in this role please follow the instructions...there are two parts to the application process
- Upload your CV and answer a few questions about yourself
- You will receive a confirmation email from us asking you to register with Test Gorilla who will then send you a link to the assessments - check your junk email !!**
This is an exciting time at Careline365 part of the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
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