Director of Practice and Clinical Services

We have an exciting opportunity for a Director of Practice and Clinical Services to join our team! The Director of Practice and Clinical Services plays a pivotal role in overseeing the operations and leading the practice whilst working closely with the clinical team to drive high standards of care and achieve commercial success. This is a fantastic opportunity for an experienced and commercially aware Veterinary Surgeon looking to join a supportive practice and to step in to a leadership role.  

This is a unique leadership role, that provides the opportunity to combine excellent veterinary care with efficient practice management, geared towards the continued improvement of our team and clinic.  

Key Responsibilities 

Provide leadership, support, guidance, and development opportunities for our team, while working closely alongside the Area Director. You will conduct staff appraisals, resolve queries, and support the growth and progression of the team. You will have knowledge of company policies and financial protocols. Together with the Area Director and Leadership team you will aim to enhance practice performance, achieve financial targets, and communicate changes and updates effectively to the team. Creating a positive and supportive culture and work environment is essential to this role.

Fix or flex – work life balance that work for you

This is a full-time role however we are happy to consider flexible working options. Our flexible approach to rota patterns and working hours truly tips the scale on your work life balance. We know that everyone has demands and priorities outside of their career and we want to make it easy for you to strike the right balance.  

Our practice and location

We are a first opinion small animal practice based in Worcestershire, with our main site in Upton Upon Seven and a smaller, fully equipped branch in Lower Wick, Worcester. Our Upton Upon Severn site is situated in an old GP surgery, with ample parking and a large reception with separate dog and cat waiting areas. There are two consulting rooms and a nurse clinic room. There are also separate dog, cat, and isolation kennels. All clinical areas have pipped oxygen, with dedicated prep, theatre, and diagnostic rooms.  We have a wide range of modern diagnostic equipment, including an inhouse lab, digital x-ray (including dental), laparoscopy, endoscopy, and ultrasound. Our Lower Wick site has a dedicated theatre and separate prep room with an inhouse lab. All our clinical staff are given access to the practice’s Vet CT subscription. Both sites are within easy reach of the M5 and M50 motorways, with good links to Birmingham airport, the Malvern Hills and the Cotswolds.

Our Wonderful Team

Our team of six vets has over 85 years of experience between them. Half of our vet team have been with us for ten years or longer. We strive very hard to look after our staff; we focus on maintaining a very good work life balance and a positive working environment. Two of our vets hold certificates in medicine and feline practice. We actively support and fund the pursuit of certificates and there is ample case variety to get casebooks done. 

We have seven fully qualified nurses, one ANA's and 8 support staff. We are also a nurse training practice and many of our students go on to stay with us as RVNs.

Here’s what the team have to say about Stocks

“Working with the team at The Stocks has been a fantastic experience. For me, the roller coaster ride of going from locum vet to partner/owner vet to CD and back to vet has been challenging, but deeply rewarding! Now there’s the chance for a new driven vet to pick it all up and run further with it- you will have the opportunity to go as far as you want or are capable of -it's up to you. Whether you want to push your surgical skills, get involved in training the team, help run the practice or whatever, you will be supported by our amazing team. You will get out of it as much and more as you are prepared to put in” – Jo Hammett.

Because our people matter

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from -

Work-life balance

• 7.6 weeks annual leave, inclusive of bank holidays
• Additional holiday entitlement for your birthday
  
  

Wellbeing

• Private Medical Insurance
• Employee Assistance Programme: 24/7 confidential helpline
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Initiatives focused on colleague wellbeing 
  
  

Development

• £1250 CPD allowance with 40 hours paid CPD leave pro rata
• Certificate support
• Learning and development opportunities via the IVC Evidensia Academy
• Access to Vetlexicon – our online encyclopaedia provider
• All our Vets & Nurses can apply for research funding
• All our Vets get £1250 per annum to spend via our Care Fund
• Infection Prevention and Control Programme
• Quality Improvement Programme
  
  

Professional Memberships

• BVA membership
• VDS cover
  
  

Colleague Benefits

• Company pension scheme. IVC Evidensia will contribute as well 
• Supporting a greener commute to work with a Cycle to Work scheme and Green Cars Scheme, subject to eligibility criteria
• Voluntary benefits: we give you the flexibility to choose from a range of voluntary benefits to suit you
• Access to discounts/cashback with hundreds of participating retailers
• Discounted treatment for your own pets at an IVC Evidensia practice
  
  

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process

£60,000 - £80,000 a year

Up to £80,000 DOE