Data Scientist

Overview

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.

We are the UK’s Number One homewares retailer offering over 85,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.

We are ambitious in our plans to drive further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we move forward.

Are you looking to play a role in the Data & Insight transformation journey of a successful and fast-growing omnichannel retailer? It’s an exciting time at Dunelm, the UK’s biggest homewares brand, as we look to strengthen our talented Analytics and Data Science team in order to achieve our mission to put data and insight at the heart of decision making across the business.

As a Data Scientist, you will play a pivotal role in driving data-informed decision-making across Dunelm by developing and deploying machine learning models that help us better understand and predict customer behaviour online and in-store, and drive business performance through forecasting, optimisation and other advanced analytical techniques. You’ll be responsible for building and maintaining robust, scalable models that underpin how we engage with customers, plan for the future and shape strategic decisions. By combining technical expertise with strong stakeholder relationships, you’ll ensure that our solutions are trusted, understood and drive meaningful business change, always keeping the customer at the heart of everything we do.

Department Overview

We’re a team focused on turning data into actionable insights that drive smarter decisions across the business. Our team includes data analysts, data scientists, researchers and data management experts, all working together to understand customer behaviour, optimise business performance and uncover opportunities for growth. Our purpose is to ensure that decisions at every level are informed by data. We’re accountable for delivering advanced analytics, consumer research, predictive modelling and experimentation that support Dunelm’s strategic goals. By working closely with stakeholders across the business, we ensure that data insights are embedded in both day-to-day decision making and long-term planning to drive real impact. Collaboration is key, and we pride ourselves on being trusted partners who bring clarity to complex questions.