Customer Support Advisor
strukta Group Ltd
Date: 2 weeks ago
City: Andover
Contract type: Full time
Are you passionate about helping others? Do you thrive in dynamic environments? Ready to take customer service to the next level? We are currently looking for a Customer Support Advisor to join our vibrant team in Andover!
As a Customer Support Advisor, you will be the cornerstone of our customer relations. Your main responsibilities will include answering incoming telephone calls, processing orders via phone and email, handling returns, and logging customer complaints with precision. You’ll collaborate closely with Account Managers and the Quoting team, ensuring seamless operations and full informed delivery service. Above all, your goal will be to leave every customer with a positive impression, regardless of the outcome.
Hours of Work: Full Time, 07:30- 17:30
Customer Support Advisor Requirements
Join our dynamic organisation where our mission is to provide unparalleled customer service and support. We pride ourselves on our dedicated team and believe in continuous improvement and innovation. Our commitment to our customers and our staff sets us apart in the industry.
If you think you are the perfect fit for this Customer Support Advisor role, please apply now and embark on an exciting career journey with us!
As a Customer Support Advisor, you will be the cornerstone of our customer relations. Your main responsibilities will include answering incoming telephone calls, processing orders via phone and email, handling returns, and logging customer complaints with precision. You’ll collaborate closely with Account Managers and the Quoting team, ensuring seamless operations and full informed delivery service. Above all, your goal will be to leave every customer with a positive impression, regardless of the outcome.
Hours of Work: Full Time, 07:30- 17:30
Customer Support Advisor Requirements
- Excellent phone manner that's engaging, polite, and professional
- Ability to work under pressure with multiple priorities
- Strong common sense and logical problem-solving approach
- Empathy, resilience, and flexibility to adapt to changing situations
- Keen attention to detail and ability to make decisions that benefit customers
- £26,000- £32,000 DOE
- Professional growth within a supportive team environment
- Opportunities for career progression
- Comprehensive training and development programmes
- Inclusive and dynamic work culture that values innovation
Join our dynamic organisation where our mission is to provide unparalleled customer service and support. We pride ourselves on our dedicated team and believe in continuous improvement and innovation. Our commitment to our customers and our staff sets us apart in the industry.
If you think you are the perfect fit for this Customer Support Advisor role, please apply now and embark on an exciting career journey with us!
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