Client Support Administrator

We are seeking a talented individual to join our Enterprise team at Marsh Commercial. This role will be based in Worcester. This is a hybrid role that has a requirement of working at least four days a week in the office.

The role: Client Advisor

We have an exciting opportunity here at Marsh Commercial, as we’re looking to recruit a Client Support Administrator to join us in our Enterprise Centre of Excellence. Within your role you’ll be responsible for providing all administrative support needed to the Client Advisors within the team.

We Will Rely On You To

• Support clients and internal client advisors in all aspects of account management and service delivery, ensuring client needs are identified and met in line with agreed service standards
• Works on building long term relationships with key client decision makers and stays abreast of key changes within the client’s organisation
• Actively supports the team in ensuring service is of the highest standard and completed in a timely effective and efficient manner
• Where necessary, contact clients in relation to renewal payments
• Maintains meaningful working relationships with clients through regular contact and liaison to better serve clients
  
  

What You Need To Have

• Previous experience within an Administrative role is ideal however entry level applications will be considered
• Ability to remain calm under pressure and be able to work flexibly when required
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously
• Fully Competent in Microsoft Office Products
• Strong literacy, numeracy, administration and organisational skills
• Good written and oral communication skills
  
  

What Makes You Stand Out

• A desire for a long-term career within the insurance industry
• A thirst for learning and the opportunity to study for further insurance related qualifications
• Previous experience within a similar role/industry
• Excel, Word & Outlook knowledge
  
  

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  
  

#hybrid

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.