Assistant Store Manager - Cheltenham (32 hours)
Rituals UK & Ireland (B Corp)
Date: 2 weeks ago
City: Cheltenham
Contract type: Full time
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
Share your talents
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On Top Of That, You Have
Share your talents
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On Top Of That, You Have
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team Events
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Chef Manager - Cheltenham
Eurest,
Cheltenham
18 hours ago
Chef Manager Cheltenham Salary: £36,213 per annumHours: Monday to Friday, 40 hours per weekLocation: Cheltenham – Prestigious Client SiteEurest is looking for an experienced and passionate Chef Manager to lead the catering operation at our prestigious Spirax Sarco site in Cheltenham. This is a fantastic opportunity for a motivated culinary professional who thrives in a high-quality, customer-focused environment and enjoys...
Annual Box & Partnerships Manager
The Jockey Club,
Cheltenham
2 weeks ago
Job title: Annual Box & Partnerships Account ManagerBased at: Cheltenham RacecourseContract type: 12 month FTCHours: 37.5 hours per weekAbout the roleWe have an exciting opportunity for an Annual Box and Partnerships Manager to join our Commercial team. This role plays a pivotal part in driving Annual Box revenue through proactive sales, while also delivering exceptional account management for Cheltenham’s valued...
SENIOR CUSTOMER SERVICE ASSISTANT
G4S,
Cheltenham
2 weeks ago
Salary: £30,501.59 per annumWorking Hours: Permanent, Full Time, 40 hours per week, Monday to FridayLocation: Cheltenham, GloucestershireExcellent benefits package including 2.5% Golden Hello payment on commencement of employment and up to £2,000 annual retention bonus subject to eligibility criteria (pro-rata for part time employees), subject to achieving and maintaining clearance requirements.G4S Facilities Management are recruiting a Senior Customer Service Assistant...
