Administrator

Salary And Benefits

• Competitive
• 24 days holiday per year (pro-rata)
• Pension with 4% salary sacrifice scheme and employer contribution
• Death in Service benefit of 4 x salary
• Employee Assistance Programme
• Health Cash Plan
• Enhanced Family Friendly Policies
• Long Service Awards
• Additional holiday days based on length of service
• Cycle to work scheme
  
  

The Role

As our Administrator, you will be responsible for maintaining property services by delivering planned and reactive maintenance in line with agreed programmes, budgets, and quality standards, while meeting the company’s operational targets.

You Will Be Expected To

• Coordinate dates and arrangements for obtaining warrants and attending forced entries as part of the legal and court process, ensuring all relevant parties are present.
• Collate and print all 48-hour legal letters related to access and smoke alarms, ensuring they are prepared for hand delivery.
• Review and verify the planned works schedule for the following day to ensure accuracy and readiness.
• Manage incoming emails and queries across all service areas, ensuring timely and effective responses.
• Handle incoming calls from the overspill telephone system, providing support as needed.
• Plan service schedules on a monthly basis for both Smoke Alarm and Gas asset requirements.
• Provide cover for other team members during periods of absence, ensuring continuity of service.
  
  

Undertake any other reasonable tasks requested by Aston Group as required.

Working hours will be Monday to Wednesday, 08:00 am to 17:00 pm, and flexibility with working hours is essential as overtime will be required from time to time.

The Candidate

To be considered for our Administrator role, you will have the following skills and experience:

Experience

• Senior administration experience within the social housing industry.
  
  

Skills

• Proven ability to establish and maintain effective, professional relationships with internal and external stakeholders
• Strong organisational skills with effective management of own workload and priorities.
• Proficient in Microsoft Office Suite (Intermediate level)
• The ability to learn new software packages.
• Excellent communication and interpersonal skills
• Collaborative team player with a proactive attitude
  
  

If you feel you have the skills for the Administrator, please apply now!

About Aston Group

We are an established, family run, privately owned, business that has been setting standards for efficiency, innovation and quality for over 60 years. We are passionate about providing an excellent service to our clients and stakeholders and pride ourselves on our quality of works and industry reputation. Our values are at the heart of everything we do; building trust, driving quality, delivering together and having respect. We take pride in our colleagues, supporting their hard work and dedication, enabling us to thrive as a team.

To find out more please visit https://astongroup.co.uk/

Our Commitment to Equal Opportunities

You don’t need to tick all the boxes! We invest heavily in learning and development to bridge any gaps.

Our commitment to building and maintaining a diverse, inclusive, and representative workforce is a priority. We encourage applications from people from all backgrounds and welcome you to join a team that celebrates individual cultures and identities.

If you have any accessibility needs that require any extra attention, please let us know.

For more information please visit https://astongroup.co.uk/careers/work-with-us