Key Account Manager
Trip.com Group
Date: 3 weeks ago
City: London
Contract type: Full time
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
The Role
Key Account Manager based in London, your key objective will be to help expand Trip.com Group’s accommodation supply network and establish and manage key account relationships. You will be taking care of the key accounts and assisting market partnership related functions, as well as identifying trends and defining potential sources of supply to satisfy consumer demand on Trip.com Group.
In this Role, you’ll get to:
* Drive the market in reaching key performance indicators (KPIs) for account profile by developing and sustaining strong partner relationships, providing relevant data insights and superior consulting services to key account hotel partners (revenue management advice, marketing opportunities on Trip.com)
* Ensure that key account product (content, rates and availability) is consistently optimized and competitive on Trip.com Group to maximize customer conversion.
* Secure additional inventory over high demand and compression periods to satisfy customers' pressing needs.
* Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts.
* Help to launch promotional campaigns to enhance productivity and opportunities to manage room availability and maintain competitiveness on Trip.com Group.
* The ability to communicate well with partners to help grow our business portfolio including preparation of relevant presentation materials to aid in growing our business during partner meetings;
* Ideally with strong knowledge of direct connectivity, and experience working with chain hotels
What you'll Need to Succeed:
* Bachelor's Degree, required 2-3 years' experience business development, ideally with experience working with chain hotels
* Travel will be required for partner meetings
* Flexibility to fast-changing business environment, and a fast leaner
* Hungry, ambitious, motivated, action-oriented, results-focused, and metrics-
* driven
* Relationship Management, sincere relationship builder
* Proficiency in English, other languages a plus but not required
* Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance
* Demonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives)
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
* We encourage flexible work arrangement
* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click[1] the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click [2] the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
References
Visible links
1. https://www.youtube.com/watch?v=w4D31J3atps
2. https://www.youtube.com/@TripcomGroup
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
The Role
Key Account Manager based in London, your key objective will be to help expand Trip.com Group’s accommodation supply network and establish and manage key account relationships. You will be taking care of the key accounts and assisting market partnership related functions, as well as identifying trends and defining potential sources of supply to satisfy consumer demand on Trip.com Group.
In this Role, you’ll get to:
* Drive the market in reaching key performance indicators (KPIs) for account profile by developing and sustaining strong partner relationships, providing relevant data insights and superior consulting services to key account hotel partners (revenue management advice, marketing opportunities on Trip.com)
* Ensure that key account product (content, rates and availability) is consistently optimized and competitive on Trip.com Group to maximize customer conversion.
* Secure additional inventory over high demand and compression periods to satisfy customers' pressing needs.
* Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts.
* Help to launch promotional campaigns to enhance productivity and opportunities to manage room availability and maintain competitiveness on Trip.com Group.
* The ability to communicate well with partners to help grow our business portfolio including preparation of relevant presentation materials to aid in growing our business during partner meetings;
* Ideally with strong knowledge of direct connectivity, and experience working with chain hotels
What you'll Need to Succeed:
* Bachelor's Degree, required 2-3 years' experience business development, ideally with experience working with chain hotels
* Travel will be required for partner meetings
* Flexibility to fast-changing business environment, and a fast leaner
* Hungry, ambitious, motivated, action-oriented, results-focused, and metrics-
* driven
* Relationship Management, sincere relationship builder
* Proficiency in English, other languages a plus but not required
* Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance
* Demonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives)
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
* We encourage flexible work arrangement
* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click[1] the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click [2] the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
References
Visible links
1. https://www.youtube.com/watch?v=w4D31J3atps
2. https://www.youtube.com/@TripcomGroup
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
UK Cost Controller
MSC Cruises,
London
2 days ago
Your PurposeReporting to the Head of UK Financial Planning and Analysis, the role of UK Cost Controller supports the activities of the expanding Finance Department of MSC Cruise Management.The role will carry a broad remit across controlling, budgeting/forecasting and business analysis activities of overhead expenses and ship insurance. As part of this key position you will enjoy working independently, collaborating...
Account Executive - Netherlands
Ringover North America,
London
2 days ago
The positionJob DescriptionPosition OverviewAs an Outbound Account Executive for Mid-Market clients, you will be responsible for driving new business within the Dutch market. This role is based in our London office and reports directly to our UKI Country Manager.You’ll be our first dedicated sales hire for the Netherlands, with the opportunity to make your mark as Ringover continues to expand.Key...
BREAKFAST CHEF
Park Plaza,
London
1 week ago
At Park Plaza, authenticity is at the heart of everything we do. Our Breakfast Chef prepares, produces, and presents memorable meals for our guests, applying their energy and enthusiasm to every task. We now have an exciting opportunity for a skilled Breakfast Chef with a passion for delivering consistent, high-quality food in a fast-paced kitchen. As a Breakfast Chef, you...
