Senior Implementation Services Analyst (Apply Now)

Job description



About Aptia



Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better



In an underserved market, with immense potential for growth, Aptia will serve 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives



And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we are investing heavily in learning and development, paving unique career paths for our colleagues



Specialist. Responsive. Thoughtful. These are not just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. 



If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role



Job requirements



The Role:



In your role as Senior Implementation Services Analyst, you will sit as part of the Large Schemes team and will deliver a vital service to Aptia clients



In this role, you will review technical specifications from clients and help transform them into solutions that meet business objectives



This role is a hybrid position aligned to our UK offices, and your home working address



What you will be doing:



- Understand, analyze and document business requirements

- Building processes for key business requirements in line with both existing and potential new systems

- Assessing changes to confirm technical and commercial impact

- Identification of areas where improvements to existing systems, processes and procedures can be achieved

- Maintaining a good understanding of changes to pension legislation that could impact the functionality of our products and systems

- Working as part of a team, collaborating with, and supporting colleagues within your department as well as the wider operations division



What we are looking for:



- Strong analytical skills, comfortable working with numbers and data

- Ability to work within prescribed frameworks and processes

- Good problem-solving skills and able to identify opportunities to improve

- Strong interpersonal and communication skills, able to articulate complex messages with clarity to a range of audiences

- Technical knowledge of pensions and legislation