Workplace Coordinator

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.

Workplace Coordinator

Permanent

Part-time 30 hours per week

Monday to Friday 11:30 – 18:00

Guildford: £24,546 - £28,468 (pro rata)

Office based

Do you thrive in creating outstanding customer experiences?

Can you see yourself being the face of a vibrant workplace, ensuring every visitor and colleague feels welcome, valued and supported?

At our newly refurbished Guildford office, we’re committed to providing an exceptional workplace experience for everyone who steps through the door. As a Workplace Coordinator at AQA, you will play a key role in providing a customer-centric workplace experience, ensuring the site is always ready to welcome clients. You’ll be a visible and approachable presence, championing the delivery of workplace strategy and supporting building intelligence systems.

In this role, some of your responsibilities will include managing facilities service desk operations, coordinating events, setting up meeting rooms, offering AV and technology support and providing hospitality services. You will also assist with site maintenance, liaise with suppliers and support emergency response efforts, all while anticipating and delivering customer needs with a concierge mindset. The role forms part of a well-respected wider Workplace team which boasts one of the highest departments score within AQA in our latest engagement survey.

What’s in it for me?

• Training in the systems we use to get you set up for success in your new role
• 25 days annual leave, rising a day per year for your first five years with Bank Holidays and additional closure days at Christmas.
• Being a part of a welcoming team that takes pride in looking after our newly refurbished Guildford office space with access to a variety of discounted eateries on the University campus
• Private medical insurance through BUPA
• Access to an incredible pension scheme with employee and employer contributions jointly totalling, up to 18.5%
  
  

What do I need to be successful?

• A customer-first attitude and eagerness to provide friendly, professional service
• Admin and computer skills (e.g. familiarity with Microsoft Office)
• Willingness to take on hands-on tasks like meeting room setups or office support
• Strong communication skills and the ability to balance customer needs with daily tasks
• A proactive, can-do attitude with an eagerness to learn and improve
• Attention to detail and basic troubleshooting skills for resolving simple technical issues
  
  

What do I do next?

Read the full job description then upload your most recent CV and a cover letter detailing how your skills and experience are exactly what we need for this role.

Applications will close at 23:59 on 8/11/24

All applications will receive a written response.

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