Business Support Coordinator - Guildford 12 Month Fixed Term Contract

Knight Frank is looking to hire a Business Support Coordinator to assist with sales administration in our Guildford office.

We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories.

Role

The Country Residential sales division are looking to recruit a Business Support Coordinator to assist with sales administration in the Guildford Office. You will report into the Office Head and will have day-to-day input from the Senior Operations Coordinator. The ideal candidate will possess excellent attention to detail and a passion for delivering high quality customer service.

Responsibilities

• Greet customers in a polite and welcoming manner
• Answer incoming telephone calls
• Maintain a tidy office and reception area
• Refer clients to a wide range of KF services including Commercial and the Global network
• Work with Operations teams to provide a high level of support within agreed timeframes to Office Head and office team
• Order land registry title checks
• Register new instructions
• Follow & adhere to all internal and external compliance & best practise measures and procedures
• Ensure office compliance and drive audit pass rate improvements
• Accurate generation of sales invoices
• Demonstrate competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc)
• Create mailers, property brochures, window cards and pitching materials
• Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when required
  
  

Key Experience Required

• Prior experience in a business support, administration or front of house role
• Excellent standard of English grammar and spelling
  
  

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

We are committed to creating an inclusive, diverse and equitable workplace. We welcome applications from all individuals and provide equal opportunities for everyone. We also offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.