Workforce Management Data & Headcount Analyst

Barclays


Date: 2 weeks ago
City: Northampton
Contract type: Full time
As a Workforce Management Data & Headcount Analyst you will have the breadth to influence a huge part of the bank with the opportunity to support headcount and recruitment planning for 18,000 people. Within this role you will be taking HR data, cleansing this data and feeding it out to the Journey Planners. You will work in conjunction with Recruitment Managers, and you will have Governance responsibilities.

Essential Skills Required For This Role


  • Intermediate Excel and data analysis
  • Prioritisation and the ability to meet deadlines
  • Being able to build and maintain relationships with colleagues and stakeholders


Desirable Skills


  • Tableau
  • Experience in Workforce Planning


We will consider applications from those who can work from one of the following strategic sites; Northampton, Glasgow, Liverpool, Manchester.

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

Purpose of the role

To optimise staffing levels, forecasts, scheduling and workforce allocation through data analysis to enhance the customer experience within the bank's operations.

Accountabilities


  • Management of staff optimisation levels, forecasting and scheduling resources by analysing data, business volume and trends to support the workforce allocation process.
  • Collaboration with teams across the bank to align and integrate workforce management processes and governance.
  • Development and implementation of workforce management strategies, processes and controls to mitigate risks and maintain efficient banking operations.
  • Identification of areas for improvement and providing recommendations for change in workforce management processes and provide feedback and coaching for colleagues on these highlighted areas.
  • Identification of industry trends and developments to implement best practice in workforce management Services. .
  • Participation in projects and initiatives to improve workforce management efficiency and effectiveness.
  • Development and management of staffing schedules to optimise staffing levels to meet business needs.
  • Management of the operational readiness plans, supporting the business with meeting desired customer outcomes.


Analyst Expectations


  • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
  • Requires in-depth technical knowledge and experience in their assigned area of expertise
  • Thorough understanding of the underlying principles and concepts within the area of expertise
  • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
  • Will have an impact on the work of related teams within the area.
  • Partner with other functions and business areas.
  • Takes responsibility for end results of a team’s operational processing and activities.
  • Escalate breaches of policies / procedure appropriately.
  • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
  • Advise and influence decision making within own area of expertise.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
  • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
  • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Make evaluative judgements based on the analysis of factual information, paying attention to detail.
  • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
  • Guide and persuade team members and communicate complex / sensitive information.
  • Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.


All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Procurement Business Partner

West Northamptonshire Council, Northampton
2 days ago
Join us as a Procurement Business Partner at West Northamptonshire CouncilAre you ready to take the next step in your procurement career and make a real difference to the communities we serve?At West Northamptonshire Council, we’re looking for an experienced and ambitious Procurement Business Partner to play a pivotal role in shaping how we deliver high quality, value for money...

Operations Coordinator R&D

TC Professional Services, Northampton
1 week ago
NorthamptonFull timePermanentSalary – Competitive dependant on experienceHours - Monday to Friday, 37.5 hours per week with flexible, hybrid working & agile working policyHoliday – 22 days annual leave (excluding bank holidays), plus birthday day offAbout The Operations Coordinator RoleWe are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years...

Project Manager

Kier Group, Northampton
3 weeks ago
We're looking for an experienced Project Manager to join our Capital Projects and wider Highways team in Brixworth Northamptonshire. In this role, you'll be responsible for the successful delivery of highway improvement schemes as part of the Highway Framework Contracts on behalf of West and North Northamptonshire Councils.Effective and reliable transport infrastructure is essential to everyday life. At Kier Transportation,...