Workforce Management Data & Headcount Analyst
Barclays
Date: 20 hours ago
City: Northampton
Contract type: Full time

As a Workforce Management Data & Headcount Analyst you will have the breadth to influence a huge part of the bank with the opportunity to support headcount and recruitment planning for 18,000 people. Within this role you will be taking HR data, cleansing this data and feeding it out to the Journey Planners. You will work in conjunction with Recruitment Managers, and you will have Governance responsibilities.
Essential Skills Required For This Role
You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
Purpose of the role
To optimise staffing levels, forecasts, scheduling and workforce allocation through data analysis to enhance the customer experience within the bank's operations.
Accountabilities
Essential Skills Required For This Role
- Intermediate Excel and data analysis
- Prioritisation and the ability to meet deadlines
- Being able to build and maintain relationships with colleagues and stakeholders
- Tableau
- Experience in Workforce Planning
You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
Purpose of the role
To optimise staffing levels, forecasts, scheduling and workforce allocation through data analysis to enhance the customer experience within the bank's operations.
Accountabilities
- Management of staff optimisation levels, forecasting and scheduling resources by analysing data, business volume and trends to support the workforce allocation process.
- Collaboration with teams across the bank to align and integrate workforce management processes and governance.
- Development and implementation of workforce management strategies, processes and controls to mitigate risks and maintain efficient banking operations.
- Identification of areas for improvement and providing recommendations for change in workforce management processes and provide feedback and coaching for colleagues on these highlighted areas.
- Identification of industry trends and developments to implement best practice in workforce management Services. .
- Participation in projects and initiatives to improve workforce management efficiency and effectiveness.
- Development and management of staffing schedules to optimise staffing levels to meet business needs.
- Management of the operational readiness plans, supporting the business with meeting desired customer outcomes.
- To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
- Requires in-depth technical knowledge and experience in their assigned area of expertise
- Thorough understanding of the underlying principles and concepts within the area of expertise
- They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
- Will have an impact on the work of related teams within the area.
- Partner with other functions and business areas.
- Takes responsibility for end results of a team’s operational processing and activities.
- Escalate breaches of policies / procedure appropriately.
- Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
- Advise and influence decision making within own area of expertise.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
- Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Make evaluative judgements based on the analysis of factual information, paying attention to detail.
- Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
- Guide and persuade team members and communicate complex / sensitive information.
- Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Project Manager
Kier Group,
Northampton
6 days ago
We're looking for an experienced Project Manager to join our Capital Projects and wider Highways team in Brixworth Northamptonshire. In this role, you'll be responsible for the successful delivery of highway improvement schemes as part of the Highway Framework Contracts on behalf of West and North Northamptonshire Councils.Effective and reliable transport infrastructure is essential to everyday life. At Kier Transportation,...

Client Development Manager
Medigold Health,
Northampton
1 week ago
Job Title: Client Development ManagerContract: Permanent, Full-time (37.5 hours per week, Monday to Friday)Location: Home based with some travel as required Salary: Up to £34,000 per annum As a Client Development Manager at Medigold Health, you will play a key role in strengthening our relationships with existing clients and supporting the continued growth of our business. Acting as a trusted partner, you will work closely with...

Senior Surveyor
Carter Jonas,
Northampton
3 weeks ago
We are looking for a qualified chartered surveyor to join our friendly and ambitious rural team in our Northampton office, working alongside a team of property professionals. Our office handles the full range of rural surveying, including estate management, property agency, valuations, rural grant applications, compensation, landlord and tenant matters and delivering national framework contracts, throughout the Midlands, East Midlands...
