Warehouse Operations Manager (Contracts Logistics)

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

Are you an experienced logistics leader ready to take the next step in your career?

We are seeking a dynamic Warehouse Operations Manager to lead the day-to-day operations at our busy Stoke warehouse. This is a pivotal role within our Contract Logistics division, where you’ll be responsible for overseeing warehouse processes, optimising efficiency, and ensuring exceptional service delivery.

We’re looking for someone with real leadership presence, who leads from the front, motivates their team, and isn’t afraid to roll up their sleeves when needed. This is not a desk-based role; it’s a true operational leadership position where being on the floor and setting the pace is essential.

Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success!

The Simarco Culture and values…

: Communication : Innovation : Accountability : Integrity :

Position:

Key duties & Responsibilities:

• Operational Leadership: Manage all aspects of warehouse operations including receiving, storing, picking, packing, and dispatching goods.
• Inventory Management: Maintain accurate stock levels and lead regular stock checks, ensuring discrepancies are minimised.
• Space & Layout Optimisation: Design efficient storage layouts to maximise space and accessibility.
• Order Fulfilment: Ensure accurate and timely dispatch of customer orders in coordination with transportation teams.
• Quality Assurance: Enforce robust quality control processes for inbound and outbound shipments.
• Health & Safety Compliance: Champion a strong safety culture through training, procedures, and proactive incident prevention.
• Team Management: Lead and motivate warehouse teams including supervisors, forklift operators, pickers, and packers.
• Reporting & Analysis: Produce accurate reports on KPIs, inventory, costs, and order performance.
• Budget Management: Control costs and maintain efficiency within operational budgets.
• Regulatory Compliance: Ensure adherence to customs, environmental, and safety regulations, including hazardous or international shipments.
• Continuous Improvement: Promote a culture of innovation and best practice across warehouse operations.
  
  

Requirements:

Key Skills and Qualifications to succeed in this role:

• Proven management experience in a warehouse or logistics setting.
• Strong knowledge of SnapFulfil WMS systems and RF scanning technology would be extremely advantageous.
• Demonstrable success in managing profitable contract logistics operations.
• Proficient in Microsoft Excel and Word (intermediate level or above).
• Strong problem-solving, decision-making, and change management skills.
• Ability to analyse data and drive improvements based on findings.
  
  

Personal Qualities

• A confident communicator, able to engage at all levels.
• Calm under pressure with a flexible and proactive attitude.
• Detail-oriented, self-motivated, and reliable.
• A positive leader who can coach, mentor, and develop high-performing teams.
• Committed to customer satisfaction and continuous improvement.
  
  

Other information:

We can offer you:

• We offer a highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• A collaborative working environment
• Discount platform – including top high street retailers
• Full training and support
• Cycle to work & Tusker car scheme
• Regular engagement initiative including treat days!
• Learning Management System for continuous learning
• Mental health forum in place to support with well being
• Simarco Stars – recognition & rewards
  
  

Simarco takes pride in being a great place to work, If you're ready to lead a high-performing logistics team and make a real impact we want to hear from you. Apply now with your up-to-date CV…