Ward Clerk

Job Overview

We are looking to recruit an enthusiastic, motivated person who will provide ward clerk support in the Ablett Unit. The post will be based at Glan Clwyd Hospital, Bodelwyddan, Rhyl, LL18 5UJ.

The successful candidate will have a good standard of education, good communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have keyboard skills and experience of Microsoft Office Package.

A good telephone manner and communication skills are essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Main duties of the job

The Ward Clerk will give efficient clerical assistance to the Unit. The provision of an efficient clerical service is essential to ensure the prompt admission, discharge and transfer of patients.

By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.

The Ward Clerk is responsible to the Ward Managers in providing an efficient clerical service across the wards.

The ability to speak Welsh is essential for this post.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• Maths / English GCSE grade D or equivalent
• IT literate with ability to use Outlook and Word
• Knowledge of confidentiality requirements
  
  

Desirable criteria

• NVQ II in Administration / Customer Service
  
  

Experience

Essential criteria

• Experience of administrative and clerical functions
  
  

Desirable criteria

• Previous NHS experience
• WPAS user
• Oracle user
  
  

Oher

Essential Criteria

• Welsh Speaker level 3 or above
• Work effectively under pressure
• Flexible approach to work
• Good team player
  
  

Skills

Essential criteria

• Able to use electronic information systems
• Able to contribute constructively to a team working environment
• Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
• Able to communicate information clearly and sensitively in person and over the telephone