User Researcher

FutureNHS are looking for a passionate User Researcher to join our brilliant team.

We’re a dynamic and thoughtful team who are dedicated to making a difference. We work flexibly to help us achieve a work life balance and account for personal preferences and commitments outside of our jobs. We are a convivial and respectful team who have weekly online socials, and regular in-person team days. We support the development goals of our colleagues, encouraging learning because we believe that making the best of your skills will benefit both you and the NHS.

You will be welcomed into a supportive environment both in the FutureNHS team as well as the wider NHS user research community, with plenty of opportunity to collaborate and problem-solve with colleagues within the NHS and partners across the health and care system. 

As a user researcher you will be responsible for:

• Working on a high-profile collaboration platform that has a direct impact on the whole of the NHS and wider health and care sector.  
• Work with colleagues in the team to ensure that user needs are at the forefront of the design process.  
• Leading and employing a range of research approaches and methodologies, including qualitative, quantitative, collaborative, online and usability research, with external and internal users.  
• Working as part of a multi-disciplinary team to conduct user research to understand the user needs of healthcare sector employees. 
• Providing user insights that will inform the design decisions made throughout the Agile process from pre-discovery to go live, aligning these back to strategic objectives of the platform. 
• Acting as a champion for users, advocate for their needs to ensure that the work of NHS England is generated by and grounded in user needs. 

Find out more, and apply at NHS England » Working for us