UK Owner Marketing Manager

DescriptionWhat we do is simple – we send people on holiday, and who doesn’t love that? But we couldn’t do it without our property owners, the people who provide the setting for your perfect getaway. Marketing is a key part of ensuring that we have the right properties as part of our portfolio, and that we’re sending the right message to the right property owners. As our Marketing Communications Manager, you will be a key part of our Homeowner Marketing team, leading our communications strategy and execution for Northern Europe across our cottages.com, Hoseasons and Novasol brands.

About Awaze

We’re home to some of the world’s most trusted travel brands, including cottages.com, Hoseasons and Novasol (to name just a few!). Together, these brands make us the largest managed vacation rental business in the world. We’re proud to have over 100,000 properties in our portfolio, in 25 countries across Europe, giving our guests the choice of a fantastic range of properties and taking over 1.5 million bookings each year.

We’re in a genuinely exciting period of growth, with one simple vision – to delight our owners and guests.

The Role

Our UK brands have a huge amount of history and heritage and we are looking for someone to join us, working across both brands to ensure we are able to appeal to both future new owners and also help retain and optimise our current owners

What you’ll be doing

As Our UK Owner Marketing Manager

You will be responsible for supporting our UK teams on both our recruitment and retention activities

You’ll support and develop our owner communications strategy to ensure we are driving improved response rates from homeowners, and creating closer working relationships with your colleagues

You will work closely with a range of stakeholders to develop and clear and consistent communications plan, with tangible goals broken down by country.

You’ll build close relationships and liaise regularly with our Owner Service and Owner Retention teams to proactively message/update based on regular feedback data

You will also support our homeowner onboarding strategy, ensuring that new homeowners to Awaze have a great experience, maximising their tenure and profitability.

You will work closely with our Cottages and Hoseasons team to ensure we hit our recruitment targets. Bringing in quality units in the right locations that we know will perform well

You will work closely with our recruitment teams and the rest of the Owner Marketing teams to ensure that our online and offline marketing materials are compelling and encourage owners to join us but also stay with us once they join us

Key Skills We Need

We’re a team full of energy and with a passion for what we do, so it’s key that you’re enthusiastic, driven and keen to be part of a team. What else do you need in order to succeed in this role?

Demonstrable experience of working with marketing communications

Strong stakeholder management skills

You’re target-driven

You’re passionate about travel

Ideally, you’ll have had some experience of working within leisure/travel

Equally as important as all the technical “stuff”, we’re looking for someone who is hungry to learn, irrespective of their seniority. We don’t believe in standing still (we work in travel, after all), but instead think that everyone should be learning, all the time. Whether it’s a new piece of software, an industry event or a mentoring opportunity, we will support you to grow your skillset.

If you’re excited by working in a fast paced environment, are obsessed by all things customer and want to join us on our journey, we’d love to chat.

What we’ll give you

You’ll be joining a team of genuine, passionate people

You’ll have the freedom to choose the best way of working to get the job done. We work cross-functionally, so you’ll be given opportunities to develop skills outside of your core skillset.

You’ll be an integral part of a team which will deliver growth, and who doesn’t want that?

We offer a competitive salary and benefits; we’re all about holidays, so we practise what we preach and offer some great travel discounts. We offer flexible working hours and hybrid working, too.

•       Live your passion. We are in the business of travel and hospitality and we love it. At Awaze you’ll be able to help create memories of a lifetime for our owners and guests. And for yourself as well! 
•       We are market leaders. We are proud to be the leading managed vacation rental player in Europe. We operate well-known brands with a strong heritage in over twenty countries and have more than 100,000 holiday accommodation choices. 
•       We have something for everyone, and everyone has a part to play. Whether you care deeply about service, are interested in business development or want to be at the cutting edge of machine learning, our business covers a range of functions that will keep you challenged and help you grow. We work together as a passionate team to provide an excellent guest and owner experience. 
•       You can make a difference. Our industry is changing rapidly and the future is all to play for.  Being part of AVR means being an integral part of evolving and improving the world of vacation rental. 
  
  

  

•       We care about the guests, owners and team members that work with us. We are an inclusive organisation that embraces diversity. We are flexible and agile. We are committed to providing a collaborative and inclusive workplace where you can realise your full potential. 
  
  

  

What else do you need to know?

We believe in equal opportunities and aim to create a team that is representative of our society, knowing that embracing differences enhances the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate that we have a diverse culture where employees are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.