UK- Business Development Manager - Scotland and Northern Ireland

Equal Opportunities

About

At Crawford & Company we are committed to creating an inclusive work environment. We don’t just talk about diversity and inclusion; we aim to infuse it into everything we do – underpinning our strategy with three core elements:

Consciousness

Capability

Culture

We welcome applications from all candidates, no matter their background. So, what are you waiting for? Apply today, we’re looking forward to your application.

Position Summary

To drive business development and create new relationships with Clients leading to new working markets and revenue streams. This is a business development role designed to initiate strategic long-term growth with express focus on growth into new markets.

• This role will be based in Scotland, covering Scotland and Northern Ireland.
  
  

Functional Knowledge

• A proven ability to translate opportunities into commercial gain.
• Previous experience of identifying and converting new opportunities.
• Previous exposure to strategic as well as tactical / operational levels.
  
  

General Background, Experience & Professional Qualifications

• A good understanding of the loss adjusting and claims management sector with proven sales and growth experience.
• Experience of product development leading to increased sales and growth.
• Experience of growing and converting a pipeline from existing and new connections .
  
  

Key Responsibilities

• Strong client facing individual with the ability to manage new accounts.
• Creating and working to a documented plan.
• Awareness of and competent of identifying market opportunities.
• Managing clients to deliver against budgeted revenue margin case numbers.
• Product expert who will constantly liaise with Clients and internal teams to ensure that agreed targets are met.
• Responsible for developing the clients’ strategic presence by understanding their business, strategy and key issues and facilitating this into operational delivery
• Develop new business by identifying new clients, seeking new opportunities with existing Clients and building upon strong relationships with key clients.
• Develop client relationships by understanding and meeting client requirements, including qualitative and service standards.
• Establish close working relationships with Operational Business Heads throughout the business.
• Acting as the interface between the client and Crawford.
• Liaise with the wider new business teams in responding to new business opportunities and preparing tender documentation
• Maintain accurate pipeline records within Salesforce
• Lead any RFP situation alongside our Bids team
• Actively seek to develop oneself and take responsibility for your own training and development.
  
  

Behaviours

• Behave in a strongly Customer focused way at all times to ensure development and maintenance of client relationships.
• Demonstrate personal integrity in a way which is consistent to the company’s core values
• Communicate effectively by sharing, listening and exchanging information and knowledge at all levels.
• Build and maintain positive working relationships within own team and across teams breaking down silos
• Be solution and action oriented in order to deliver against targets.
• Demonstrate a flexible and resilient management style.
  
  

Skills

• A track record of successfully moving relationships forward and sourcing new business.
• Excellent written and verbal communication and negotiation skills.
• Ability to influence both internally and externally
• Ability to plan and manage multiple projects to deliver results within agreed timescales.
• Resilient and analytical with good presentation skills Ability to work on own initiative
• Ability to demonstrate attention to detail