Test Centre Administrator - Lowestoft

Our Organisation

Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards.

We are now hiring for a Test Centre Administrator to join our successful team in Lowestoft.

Your Opportunity

• This is a Permanent Position.
• Pearson offers a minimum of 4.75 hours per week (this will fluctuate to accommodate additional testing at the Test Centre during busy periods).
• You must be prepared to work to the scheduled opening hours of the test centre.
• Tuesdays - 8.30am to 2.15pm or 12.30pm to 6.15pm
• Saturdays - 7.30am to 12.15pm - alternate
• You will be required to remain flexible, to work other days of the week as required.
• The pay rate is £12.77 per hour, paid to you at the end of every month.
  
  

As a Test Centre Administrator, you will be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.

Your Responsibilities

In this important position, you will be required to:

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgement.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
• Share some housekeeping duties such as general cleaning, of test centre, including keyboards/workstations as necessary.
• Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7.30 am and 7.15 pm. Candidate must be open to flexible scheduling.
  
  

Our Successful Applicant

It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).

You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.

Our Recruitment Process

This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. Successful candidates will be contacted and invited for interview.

Wishing you the very best of success with your application!

Who We Are

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: PARTTIME

Workplace Type: On-site

Req ID: 18389