Technical Trainee

Change your job, change your workplace, change your future...

We are actively building diverse teams and welcome applications from everyone

Role: Technical Trainee

Located: Field Based - Hull, Doncaster, York

Package: Competitive salary plus excellent benefits

About Ricoh

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find Out More About Ricoh Today

What you will be doing

Are you familiar with Smart Lockers?

Ricoh Smart Lockers are the best solution to transform time-consuming manual tasks into automated processes. They are connected technologies used to deliver secure storage space and manage transactional processes.

Our Ricoh Smart Lockers deliver secure authenticated 24x7 access, with cloud-based monitoring providing real-time visibility, tracking, insights, and reporting.

With 4,800 certified field service engineers, 25 000 lockers installed (1.3 million doors) and 150 installs each week across Europe you will be joining a large team spearheading Ricoh's drive for performance and efficiency.

What You Will Be Doing

• As one of our Smart Locker Technician Trainee's you will be fully trained through our 2 year programme to perform efficient installations, maintenance and repair services on our Smart Lockers located across the outlined field based areas.
• You will ensure our Smart Locker customers receive outstanding service and embrace the Ricoh core value of Customer Centricity.
• We also ask that you strive to achieve self- improvement and continuous professional development in order to keep up with the ever changing demands of the technology sector and the rapidly expanding portfolio of the products and services Ricoh supports.
  
  
  

You will ideally have

• A desire to work in a technical environment and passion for technology
• Strong working knowledge or formal training or qualification across a variety of IT technology
• Valid UK driving licence
• Proven problem-solving skills
• Ability to communicate well
• Good decision-making ability
• Enthusiastic and desire for continuous improvement
  
  
  

In return for your commitment, you can expect

We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future.

In Return For Your Commitment, We Can Offer You

• Flexible and hybrid working in line with role requirements
• An inclusive workplace
• Excellent package with solid basic, strong bonus and company benefits including:
• A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
• Flexible retirement plan
• Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
• Company car / car allowance (role-specific), cycle to work scheme
• Career development and life-long learning opportunities
• Opportunity to join a global company
  
  

Life At Ricoh

Ricoh’s Core Values

Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.

For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.

Be part of something bigger

Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.

By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of global sustainability accreditations. You can read more about our work toward the UN's 17 Sustainable Development Goals here.

We are an equal opportunities employer

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.