Technical Assistant
Evac Group
Date: 2 weeks ago
City: Chesterfield
Contract type: Full time
Evac has been a pioneer in sustainable technologies and solutions for decades. Cathelco is part of Evac Group. Today we are the world’s leading provider of integrated Evac water, waste and wastewater technologies, Cathelco corrosion protection and marine growth prevention and HEM freshwater systems.
Our technologies address the increasing need for innovative solutions driven by the megatrends of climate change, circularity, and increasingly scarce freshwater resources. We contribute to a better environment and cleaner seas by helping our customers eliminate waste, conserve water, mitigate emissions, and lengthen the lifecycle of their vessels or buildings. Together with our 500 colleagues in 14 countries, we strive for a future with no waste.
We are currently seeking a Technical Support Specialist to join our dedicated team. This is a fantastic opportunity for a recent engineering graduate to support our global operations and grow within an international company.
Key Responsibilities
Great, we are looking forward to hear from you!
Our technologies address the increasing need for innovative solutions driven by the megatrends of climate change, circularity, and increasingly scarce freshwater resources. We contribute to a better environment and cleaner seas by helping our customers eliminate waste, conserve water, mitigate emissions, and lengthen the lifecycle of their vessels or buildings. Together with our 500 colleagues in 14 countries, we strive for a future with no waste.
We are currently seeking a Technical Support Specialist to join our dedicated team. This is a fantastic opportunity for a recent engineering graduate to support our global operations and grow within an international company.
Key Responsibilities
- Provide technical and service support to our worldwide agent network, handling inquiries and offering expert advice.
- Manage service inquiries, including quoting, pricing, and selling within SAP.
- Coordinate service engineer schedules to ensure efficient field operations.
- Create and maintain technical documentation, such as installation guides, training materials, and reports.
- Collaborate with internal departments including technical, product development, service, production, and sales.
- Develop and maintain strong relationships with external stakeholders, including customers and service engineers.
- A solid understanding of engineering principles (a degree in a relevant field is preferred).
- Strong time management and multitasking abilities.
- Proficiency in Microsoft Office and AutoCAD.
- Basic knowledge of electrical systems is advantageous.
- Familiarity with SAP software is desirable, though not essential.
Great, we are looking forward to hear from you!
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