Service Advisor

Vertu Land Rover Chesterfield

Are you passionate about delivering exceptional customer service and ready to take the next step in your career? At Vertu Land Rover Chesterfield, we’re offering an exciting opportunity to join one of the UK’s largest and most respected motor retailers.

We’re looking for a Service Advisor to become a key part of our well-established team. This role is central to our customer experience, acting as the vital link between our customers and the workshop. It’s not just about service—it’s about building trusted relationships and ensuring every customer leaves with a smile.

What We’re Offering

• A competitive package of up to £39,800
• A dynamic, fast-paced environment
• The chance to be part of a supportive and forward-thinking team
  
  
  

What You’ll Be Doing

• Managing customer expectations and keeping them informed throughout the service or repair process
• Upselling additional products and services where appropriate
• Following up to ensure complete customer satisfaction
  
  
  

What We’re Looking For

• Previous experience in a customer-facing service role (essential)
• Strong communication and relationship-building skills
• A proactive mindset with the ability to thrive under pressure and meet deadlines
  
  
  

Previous experience within the role would be beneficial but is not essential.

Benefits

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity
  
  
  

Apply today to be considered for this vacancy.

If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.