Team Leader / Supervisor. St Helens.

Providing Quality Care

Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different?

We’re committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers’ homes through to complex care needs. We appreciate that every customer is different, and this is why every day will be different.

Roles and Responsibilities as a Team Leader / Supervisor

• Prior to each service commencing, carry out with customers (and/or their chosen representatives) an assessment of what the customer needs and what they would like to achieve from their care and support, together with a risk assessment
• Create and agree a written individually tailored plan of care and support that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Keep care and support plans up to date Providing personal care duties
• Provide the customer and, where appropriate their representatives, with information about the service so they are clear about what to expect and how they can raise any concerns.
• Keep all information about customers and their families secure and confidential except where policy require you to share to protect the interests of our customers.
• Carry out regular reviews with customers in line with the Bluebird Care Model.
  
  

Your Experience and Suitability for the Team Leader / Supervisor Role

Caring and compassionate towards people in need of care and support and those providing these services

Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Commitment to anti-discriminatory care practice

Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions

Excellent time keeper and reliable

Good understanding of the needs of people who require care and support at home and the principles of good care practice

Relevant social care qualifications and willing to work towards further qualifications

Understanding of what confidentiality means in relation to homecare services and why this is important

Good understanding of health and safety matters in relation to homecare services and of safeguarding people at risk of harm

Experience of communicating clearly and building positive working relationships with both staff and people who use social care services and social and health care professionals

Experience of care services

Able to write clear risk assessments, care and support plans and other records

You must have:

• Proven Care experience
• Right to work in the UK
• Excellent level of English both written and spoken
• Full and valid UK driving licence
• Access to a car
• Good ICT skills.
  
  

Because We Care About You

We understand that every member of our team has their own family to care for and this is why our role offers the flexibility to work around your own home life.

We can’t care for our customers if we don’t take care of our team so to make this possible, we offer:

• A very competitive salary
• Phone and mileage allowance
• 28 days holiday pro rata
• Fully funded NVQ Qualifications
• Ongoing training and support
• Flexible working
• Pension scheme
• Free uniform
  
  

But not only that, we take care of our team throughout the year, whether it's your birthday, Christmas, awards or simply because it’s a Thursday. We’re a family and we’re here to look after you today, tomorrow and every other day after that.