Supply Chain Agent

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your Mission

Our mission is to deliver an outstanding customer experience from the very start of our customers journey with Teya.

We manage the terminal preparation, delivery, replacement and collection of UK merchants card terminals & equipment.

The UK Supply Chain team are based in the Milton Keynes Teya office. The UK Supply Chain team supports both Teya & 3rd party RMS logistics alongside our partners.

We also work alongside our sales & CR teams to ensure the best possible service for our customers.

Supply Chain can be broken down into 3 important aspects which is highlighted below:

• Preparation – (Terminal builds, order preparation, firmware/ software updates & returns QA)
• Dispatches
• Returns/ Collections
  
  

Your Story

Experience In Logistics

• A proven track record of handling logistics requests
  
  

Customer Service Excellence

• Demonstrates a strong customer service attitude, prioritizing customer satisfaction.
  
  

Interpersonal Communication

• Proficient in interpersonal communication skills to effectively engage with various stakeholders.
  
  

Team Collaboration

• Works effectively in a team-oriented environment, contributing to collective success.
  
  

Continuous Improvement

• Embraces a mindset of continuous improvement, seeking ways to enhance processes and outcomes.
  
  

Adaptability To Pressure

• Thrives in high-pressure situations, maintaining composure and efficiency.
  
  

Learning Agility

• Enthusiastically embraces learning opportunities and welcomes new challenges.
  
  

The Perks

• We trust you, so we offer flexible working hours, as long it suits both you and your team;
• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;
• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;
• Cycle-to-Work Scheme;
• Health and Life Insurance;
• Pension Scheme;
• 25 days of Annual Leave (+ Bank Holidays);
• Office snacks every day;
  
  

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.