Supervisor
Humble Grape
Date: 3 weeks ago
City: London
Contract type: Full time

Job Opportunity: Supervisor at Humble Grape, Crouch End
About Us: Humble Grape, established in 2009, is in an exciting phase of expansion, and we’re searching for a passionate, experienced Supervisor to join our team at Canary Wharf. We are committed to developing our staff, providing a positive work environment, and becoming an industry leader known as a "best place to work." This is a unique opportunity to shape your role and grow with us.
The Role: This is a hands-on position in a vibrant bar/restaurant/shop setting. You’ll need to bring energy, a love for wine, and a dedication to outstanding service. Key responsibilities include:
Join us in sharing the stories behind our wines, celebrating winemakers, and delivering exceptional hospitality while contributing to environmental sustainability and fair trade practices.
Apply Now: If you’re ready to bring your passion for wine and hospitality to Humble Grape, we’d love to hear from you.
Humble Grape – Your World of Wine
About Us: Humble Grape, established in 2009, is in an exciting phase of expansion, and we’re searching for a passionate, experienced Supervisor to join our team at Canary Wharf. We are committed to developing our staff, providing a positive work environment, and becoming an industry leader known as a "best place to work." This is a unique opportunity to shape your role and grow with us.
The Role: This is a hands-on position in a vibrant bar/restaurant/shop setting. You’ll need to bring energy, a love for wine, and a dedication to outstanding service. Key responsibilities include:
- Delivering exceptional wine knowledge and service.
- Understanding our guests’ needs to create memorable experiences.
- Thriving in a fast-paced environment while maintaining top-quality service.
- Handling customer complaints efficiently and professionally.
- 50% staff discount across all Humble Grape venues.
- Cycle to Work Scheme.
- Reward & Recognition Platform for outstanding performance.
- Supplier trips and wine tastings.
- Annual staff events.
- Generous referral bonus program.
- Proven experience in a busy restaurant or bar.
- A passion for service excellence and a love for wine (WSET qualifications are a plus).
- Strong hosting and communication skills, with a positive and respectful approach to customers and colleagues.
- Proficient in English with excellent grooming and presentation.
- Legal right to work in the United Kingdom.
Join us in sharing the stories behind our wines, celebrating winemakers, and delivering exceptional hospitality while contributing to environmental sustainability and fair trade practices.
Apply Now: If you’re ready to bring your passion for wine and hospitality to Humble Grape, we’d love to hear from you.
Humble Grape – Your World of Wine
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