SPA RECEPTIONIST - PART TIME: 24 HOURS PER WEEK

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Spa Receptionist - part time: 24 hours per week

The Lygon Arms, Broadway, Worcestershire, WR12 7DU

Join Our Team at The Lygon Arms Hotel!

Discover your next opportunity at The Lygon Arms Hotel, a historic coaching inn nestled in the charming Broadway village—often regarded as the ‘jewel of the Cotswolds.’ With our tranquil spa, 86 unique bedrooms, beautiful gardens, and relaxed dining options, we offer numerous ways for guests to unwind and enjoy the picturesque countryside.

What We Offer

• Competitive annual salary of £15,275.52
• Additional annual service charge (non-contractual) of approximately £2,500
• Complimentary meals during shifts
• Employee recognition awards
• Cashback healthcare cover available after probation
• Opportunities for continuous career development with recognized training providers
• Attractive friends and family rates at Iconic Luxury Hotels
• Enjoy a 25% discount on all food and beverages
• Discounts on spa treatments and products
• Referral incentives for bringing in friends
• Engaging team social events, seasonal gifts, and more…
  
  

Position Overview

Shifts: Flexible hours between 6 AM – 10 PM, including weekends (3 days out of 7)

About The Spa Receptionist Role

• Manage bookings for treatments, spa days, and fitness programs
• Confidently handle daily spa opening and closing procedures
• Execute all reception administrative tasks with excellence and attention to detail
• Assist with cash management and respond to voucher and brochure inquiries
• Provide tours of the spa to prospective members and guests, showcasing its many features
• Answer phone calls promptly and address inquiries efficiently
• Ensure the smooth operation of treatment rooms and allocate them fairly among therapists
• Collaborate with spa therapists, leisure attendants, and hotel staff, sharing information professionally
• Monitor lone swimmers and other spa guests while ensuring pool chemical levels are maintained for safety
  
  

About You

• Experience in a spa environment is preferred
• Background in hotel or reception roles would be advantageous
• Exceptional eye for detail, strong organizational abilities, and confident communication skills
  
  

Join us at The Lygon Arms Hotel and be part of a team that values quality, service, and the beauty of the Cotswolds!

Situated within the idyllic Cotswolds village of Broadway in Worcestershire. With roots dating back to the 14th century, The Lygon Arms is steeped in history, and remainders of the vast Tudor influence are visibly appreciated in the superb restoration of original features. The Lygon Arms boasts five exceptional culinary venues; the Lygon Bar& Grill, the Lygon Wine Bar, The Russell Room, The Courtyard and the Spa Kitchen & Bar, numerous snugs and lounges, a luxurious Spa, and 86 guest rooms, including the regally appointed Charles I suite. A perfect base from which to explore the Cotswolds, guests looking for a more rejuvenating stay can enjoy the calm of its spa retreat with a range of relaxing treatments and therapies.

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