Service Manager

Cartrefi Cymru supports adults with learning disabilities to live a fulfilled and enriched life. This year we are celebrating 35 years and have lots of exciting plans for the future! We support people all over Wales and the support we provide is person centred and ensures choice and control.

We want to work with the best people with the best skills and who demonstrates our values. Be “remarkable everyday!”

Role: Service Manager

Location: Torfaen

Hours: 37

What You Will Be Doing

• You will be responsible for the day-to-day operation of the support service within the service as well as providing active support in the continued development of the service.
• Your focus will be on achieving the highest levels of independence for the people requiring support, and on organising and modelling that support in an innovative, person-centred and flexible way.
• Provide motivational leadership and direction to your team, enabling them to give quality, enabling support to the service users.
• Build positive relationships with all stakeholders and put our vision and values into action to deliver a first-class service.
  
  

What You Will Need

• Experience in managing care services for adults with learning disabilities
• Effective communication and the ability to influence others
• Applicants must hold QCF Level 5 qualification in Health and Social Care
• Knowledge and experience of the social care sector
• Driver Essential
• To be passionate about supporting people to live an enriched life and fulfil their potential
• Knowledge and understanding of the principles of confidentiality and privacy
• A good understanding of health and safety legislation and management in a social care setting
• A working knowledge and understanding of the Care Council for Wales Code of Practice
• Excellent IT skills
• Flexibility to work shifts and provide cover as required
• A full clean driving license and willingness to travel for meetings and training.
  
  

Your Rewards

Excellent Training And Opportunities To Achieve Qualifications

25 days annual leave rising to 30 days after 5 years’ service

Long service awards

Enhanced sick pay

Access to shopping discounts and Blue Light Card

Employee Assistance Programme with 24/7 access

Our Mission

To build a better future by focussing on people with learning disabilities and their families in Wales. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work.

Our Values

We have made a promise to the people we support, setting out our commitments to them and how they can expect to be supported.

Honesty

Trust

Kindness

Respect

Wellbeing

Cartrefi Cymru reserves the right to close the vacancy before the closing date