Sales Engineer (Fire)

Title: Fire Sales Engineer

Reports to: Fire Sales Manager UK & Ireland

Base Location: Manchester Office - Onsite - Full time

About Us

:Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet

.
As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenge

s.
The Fire Sales Engineer plays a pivotal role in supporting customers and the sales team by providing technically sound, value-added solutions centred around the company’s Fire product offerings. This is a collaborative, team-based role that requires strong communication, engineering acumen, and problem-solving capabilities. The position supports pre and post sales activities, offers technical consultancy, and contributes to strategic initiatives and product developme

nt.
Key Accountabilit

ies:Customer Support & Engage

• mentCreate new sales quotes for the Fire sales team in UK and Ire
• landTake ownership of resolving technical customer issues and provide consultative supp
• ort.Participate in customer visits and technical presentati
• ons.Gather and report customer feedback to drive service improveme
• nts.Track and maintain customer and competitor data to support agile business respon
• ses.Triage early-stage enquiries to assess opportunit

ies.Documentation & Process Develop

• mentMaintain technical documentation and support the continuous development of selection softw
• are.Ensure consistent documentation and communication across the t
• eam.Support the development of internal procedures and best practi

ces.Strategic & Leadership Sup

• portCollect data and insights for reporting to senior leaders
• hip.Contribute to special projects as requi

red.Grow aftermarket rev

• enueCreate spare parts quotes for UK and Irel
• and.Collaborate with sales team, customer service, partners and parts strat
• egy.Identify and follow purchase patterns of specific items by reps/end custom
• ers.Provide Aftermarket forecast analysis on all serviceable pa
• rts.Same day response to customers and maintain zero back

log.Convert Enquiries into S

• alesTransform inquiries into suggested part k
• its.Educate customers on carrying spare parts for preventive & predictive maintenance sch
• eme.Provide ownership to closure for the raised tickets, document resolved incidents and share for improveme

nts.Business Go

• als:Support Fire Sales team to achieve sales plan targets in UK£ va
• lue.Achieve sales plan target for Fire aftermar

ket.
What We’re Looking

For:To thrive in this role, you should b

ring:Education and Exper

• ienceDegree in Mechanical Engineering or equiva
• lent.Previous work experience in engineering/manufacturing within an industrial environ
• ment.Experience in sales or technical service roles within Fire or pump-related indust

ries.
Technical

• SkillsStrong understanding of Fire systems and the ability to interpret technical specifications and schem
• atics.Proficiency in pump selection software (preferably Armstrong or similar t
• ools).High proficiency in Microsoft Office applica
• tions.Strong analytical and problem-solving skills; capable of root cause ana

lysis.
Soft

• SkillsEffective communicator with a collaborative m
• indset.Self-motivated, action-oriented, and capable of working independently or in
• teams.Excellent verbal and written communication

skills.
PLEASE NOTE WE DO NOT OFFER SPON

SORSHIPS
Why Armstrong Fluid Te

chnology?By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutio