Sales Account Manager

asmodee is a global leader in tabletop games, committed to bringing people together through great games and amazing stories. Listed on the Nasdaq Stockholm, we are headquartered in France, and our team of more than 2,200 people work across the globe throughout our wholly owned creative studios, distribution businesses, and the functions that support them. We offer one of the world’s largest catalogs of tabletop games, featuring iconic titles like CATAN, Ticket to Ride, Dobble/Spot it!, and Exploding Kittens. With a blend of in-house creations and games from our partners, our portfolio spans hundreds of games across digital and physical platforms.

As an employer of choice, we champion inclusivity, growth, and recognition, fostering a workplace where everyone feels valued. Joining us means shaping unforgettable gaming experiences while contributing to a more sustainable, connected world.

Discover how our people, games, and sustainability initiatives are making an impact and shaping the future of tabletop gaming.

Join us in finding your seat at our game table!

Job Summary

Please note, this role is for VR Distribution (offices in Plymouth). We have x2 Sales Account Manager roles available. This is a home-based / hybrid role depending on your location.

This role involves building and maintaining long-term, trusting relationships with customers. The purpose of this role is to oversee a portfolio of independent retailers, developing new business from existing customers, proactively identifying new opportunities, and providing outstanding service to ensure customer satisfaction.

What does this role involve

• Operating as the main point of contact for a portfolio of assigned accounts, consisting of a range of independent retailers, in the UK and overseas.
• Building and maintaining strong, collaborative relationships with customers.
• Working with internal teams to deliver excellent customer service and drive efficiency; adapting services and products to meet the customer’s specific needs.
• Identifying opportunities to grow business with existing customers and generating sales by upselling and cross-selling.
• Taking ownership of customer issues and working swiftly to resolve them to the satisfaction of the customer wherever possible.
• Proactively contact customers to make them aware of new & upcoming product releases to increase sales.

What are we looking for:

• Previous experience as an Account Manager or within a Sales role.
• Previous experience in business development and opening new accounts.
• A strong understanding of all Microsoft Office applications.
• A great problem-solver.
• Proactive in identifying new sales opportunities with existing customers.
• Adaptable to changing demands and priorities.
• The ability to thrive within a fast-paced environment.
• Strong interpersonal skills and the ability to quickly establish rapport and build trust with customers.
• A passion for learning and a drive to deliver excellent customer service.

Why join asmodee?

We offer an opportunity to learn and develop in a growing company working with wonderful people and products. In addition to a competitive salary, you will receive a great benefits package including 24 days holiday, rising with service (+ bank holidays) and staff discount on all our products! We offer a hybrid working environment, offering flexibility to balance work and life.

Our Commitment

Our purpose is Bringing People Together. To us that means all kinds of people, no matter their perceived differences. We strive to create a workplace where everyone feels empowered to show up as their full and authentic selves. asmodee is committed to ensuring equal opportunities and fairness of treatment in the workplace for all employees and job applicants. Our aim is to provide a working environment where everyone is treated with respect and dignity.