Facilities & Estate Manager

Location: Royal William Yard, Plymouth

Employment Type: Permanent, Full-Time

Reports to: Regional Facilities Manager, Property Surveyor / Client Representative

About the Role:

We are seeking a proactive and highly capable individual with proven experience managing multi-building estates or similar. We are open to those wishing to step up from managing single building estates to multi-building estates.

An exceptional opportunity has arisen for an experienced Estate & Facilities Manager to oversee the operations of Royal William Yard, a prestigious Grade I Listed mixed-use estate located at the gateway to Plymouth Harbour.

This flagship development blends heritage architecture with vibrant commercial, residential, and leisure spaces, offering a unique and dynamic working environment.

Key Responsibilities:

• Develop and maintain strong, professional relationships with the client, client agents, and commercial occupiers.
• Lead the preparation and management of multiple service charge budgets, ensuring accurate forecasting and cost control.
• Monitor and report on service charge expenditure, identifying efficiencies and ensuring value for money.
• Ensure full compliance with Health & Safety legislation, emergency procedures, and safe working practices across the estate.
• Proactively procure and manage contractors, ensuring high standards of delivery and compliance with estate protocols.
• Conduct monthly compliance audits and maintain accurate records.
• Oversee all contractor activities within the estate boundary, including issuing permits to work and supervising performance.
• Maintain the estate’s historic integrity while supporting modern operational needs.

Essential Requirements:

• Proven professional experience managing a mixed-use, single or multi-building estate—experience with Grade I Listed or heritage properties is desirable but not essential.
• Strong budget and utility management skills with a proven track record of financial accountability.
• Excellent customer service and stakeholder engagement skills.
• Sound knowledge of building services, facilities management, and estate operations.
• IOSH Managing Safely certification required; NEBOSH qualification preferred.
• Professional development in facilities, property, or built environment disciplines.

What we're offering:

• The opportunity to manage one of the South West’s most iconic estates.
• A collaborative and supportive working environment.
• Competitive salary and benefits package.
• Opportunities for professional development.

We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.