Safehouse Coordinator

We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year.

How this role fits into the vision and objectives of Causeway

We are looking for an Accommodation Coordinator to oversee the work of some of our safehouses in South Yorkshire. The successful candidate with oversee the running of a female and male safehouse. Our Accommodation teams work to provide a safe and secure place for Survivors of Modern Day Slavery who have nowhere else to go. Accommodation Coordinators are organized and caring. They assist with the management of the service to our accommodation clients by supporting current caseworkers with their cases, offering guidance and instruction and helping train and induct new caseworkers. In addition to this they will complete administrative duties in line with The Salvation Army Modern Slavery Contract.

RESPONSIBILITIES:

• Management of advocates in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests.
• Be the first point of contact for your team.
• Ensuring adherence to all internal procedures regarding Causeway, the Safe House and any legislation including external KPI's.
• Supporting Advocates to ensure all service users are given excellent support and advocacy by the team, with effective journey plans to independence
• Effective Preventative and Reactive Safeguarding
• Complete weekly management reports and trackers
• Appropriate reporting to Line Manager in weekly meetings
• To organise day to day running of shifts such as appointments, staffing levels and service user’s needs
• To help resolve any on-going issues in the accommodation
• Oversight of Client Management System (CMS) tracking support hours and case management
• Administration of Advocate and volunteer rotas at the accommodation
• Administrating petty cash use at the accommodation
• Arrange team meetings for the house staff and volunteers as well as attend staff and management meetings as needed.
• Liaising with external companies who are completing work in the property e.g. cleaning companies
• Maintaining, and developing as needed, local service links and contacts
• Oversight of health and safety including regular checks at the property
• Oversight of preparation of bedrooms, folders and paperwork for new service users
• Keeping stock of welcome packs and manage donations at the accommodation
• Oversee the implementation of medication policy and procedures across the safe houses
• To ensure the staff/service user and communal (indoor and outdoor) areas are kept clean and tidy and to administrate any necessary cleaning rotas
• To organise weekly activities for service users and be a link for those accessing activities in the local area
• To encourage feedback and respond to action points raised by service users about the accommodation
• To carry out on call as designated on the rota
  
  

Any other duties that are commensurate with the role;