ROC Business Support Officer

The purpose of the Operation Centre team is to ensure that the organisation and NHS funded organisations within England are prepared to appropriately and efficiently respond to and recover from all business continuity, critical, major incidents and significant operational challenges and events, thus ensuring the continued delivery of healthcare at all times remains focused on the wellbeing of the patient and the population.

The Team works across the Midlands region, interacting closely with the Department of Health and Social Care, Public Health England and NHS England and NHS Improvement Regional colleagues, and multi-agency partners, at strategic, level, to ensure a coordinated response.

The Team manages and delivers the national on-call out of hours function to enable the coordinated response to major incidents and emergencies. The Team responds to ad hoc events related to wider NHS resilience above and beyond the typical major incident scenarios.

The post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Midlands region to support the work of the Operations Centre team in delivering the operational implementation of national policies; and development of long-term business plans for major Operational requirements.

As a key member of the team, the Regional Operation Centre Resolution

officers overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services and initiatives. Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.

The NHS England Board Have Set Out The Top-level Purpose For The New Organisation To Lead The NHS In England To Deliver High-quality Services For All, Which Will Inform The Detailed Design Work And We Will Achieve This Purpose By

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.
  
  

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.

For further details / informal visits contact: Name: Nikki Ravenscroft Job title: ROC Operations Lead Email address: [email protected] Telephone number: 07554437636