Repair Services Associate (GB), I

Remote Work: No

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.

Let’s create tomorrow together.

Performs logistical tasks (receiving & shipping), troubleshooting, repairs (mechanical or electrical in nature), testing, and cleaning of customer returned products. Directly supports operational improvement activities and the implementation of cost reduction ideas.

Responsibilities:

• Performs basic tasks associated with servicing customer product. This includes receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic and soldering, cleaning, testing, and final inspections
• Learns and develops familiarity with a smaller subset of products and processes
• Records work performed in the form of symptom codes and parts replacement reasons
• Provides input geared toward continuous improvement activities
• Learns and develops familiarity with various software tools
• Delivers work that falls withing acceptable error rate limits. Provides input geared toward improving existing work instruction documentation and the standardization of processes. Complies with all ESD practices. Understands basic ISO requirements
• Complies with all required safety practices and use of PPE
• Understands and complies with all aspects of the 5S program
• Learns and follows the basic calibration and maintenance requirements of the tools/equipment used in the operations
  
  

Qualifications:

• Learns policies and procedures and how to apply them to issues experienced in routine activities
• Learns and closely follows established processes and directions
• Able to work in a team environment
  
  

Benefits:

• 25 days of vacation
• Up to 32 hours paid time off per year to volunteer with a charity of your choice
• Reward & Recognition scheme - earn points to spend online
• Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments
• Annual bonuses based on financial results
• Yearly salary increases according to individual performance
• Employee referral bonus for bringing New Talent to Zebra
• Pension Scheme with a matched contribution up to 7%
• Private medical and dental cover
• Access to an innovative online learning platform
• Cycle to work scheme
• Employee Assistance Program
  
  

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.