Regional Director

This is a rare and exciting opportunity to step into a Regional Director role within the BPO services industry, focused on the public sector. With full P&L responsibility you will shape the regional strategy, driving operational excellence, and leading teams to deliver meaningful impact across public service delivery.

Client Details

This organisation is a well-established and trusted leader in the BPO industry. Their commitment to operational excellence and long-term partnerships makes them a valued and respected name in the sector.

Description

• Develop and execute regional strategies that align with national objectives and drive sustainable growth.
• Lead and inspire high-performing teams, fostering a culture of accountability, collaboration, and excellence.
• Oversee operational performance, ensuring consistency with company policies and values.
• Manage budgets and resources to maximise profitability and operational efficiency.
• Identify and capitalise on growth opportunities, driving innovation and strategic initiatives.
• Build strong relationships with key stakeholders, partners, and clients across the region.
• Ensure compliance with industry regulations and internal standards.
• Report directly to the executive team, providing insight and recommendations on regional performance.

Profile

You're likely an experienced Director or General Manager with a track record of leading complex operations and delivering results. You bring:

• A strong track record in the BPO or aligned sectors with previous experience of delivering services to the public sector
• Strategic vision and the ability to translate it into actionable plans.
• Strong operational, commercial and financial acumen.
• A people-first leadership style that motivates and empowers.
• Experience managing multi-site or regional operations.
• A collaborative mindset and the ability to influence at all levels.

We welcome applications from all backgrounds and are committed to building a diverse leadership team that reflects the communities the business serves.

Job Offer

Competitive salary, car allowance and pacakge