Receptionist/Admin Support

To provide a reception service within Cardiff Health Access Practice (CHAP) which is a Nurse led service providing public health screening and signposting service for asylum seekers and refugees arriving and living in Cardiff. It also provides a Safe Haven service for patients who have been removed from their GP practice for a period of time for violent or aggressive behaviour.

Duties Will Include

• general reception duties including the booking of appointments and inputting patient information onto the Clinical Patient Information System
• Maintaining databases and liaising with outside agencies and within the UHB.
  
  

To provide an effective reception/front of house service for CAVHIS

To maintain the appointment system.

To liaise with the Operational Manager and clinical staff re urgent appointments.

To register all newly arrived asylum seekers and make relevant appointments for their initial assessment.

To send all relevant data to dispersal areas for patients dispersed out of Cardiff.

To transfer out all patients either dispersed to new areas or those moving onto a new GP service.

To book (specialist) language interpreters as and when authorised.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

For further details / informal visits contact: Name: Rebeca Short Job title: Departmental Operational Manager Email address: [email protected] Telephone number: 02921835307