Receptionist

Department: Front of House

Location: Reading

Compensation: £16,380 / year

Description



Receptionist - Part Time

Reading

£16,380 pa

We’re looking for two professional, personable, and proactive Corporate Receptionists to join our front-of-house team in a prestigious office buildings. Located just minutes from Reading station, this beautifully designed workplace offers a warm, welcoming environment and a fantastic opportunity to be the face of a thriving corporate business.

You should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience. You’ll have a can-do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the building.

Salary:


£16,380 pa part time

Hours:
Role 1: Monday and Tuesday 8.00am – 6.00pm, Wednesday 8am-1pm
Role 2: Wednesday 1pm-6pm, Thursday and Friday 8am – 6pm


Key Responsibilities

Reception

• Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations
• Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
• Efficiently managing deliveries, including couriers and post
• Stock-check and re-order front of house supplies
• General administration, as required

Building management

• You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
• Work closely with the off-site Building Manager – confidently reporting building issues and helping manage to resolution
• Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
• Produce a weekly report for key stakeholders

Tenant experience and community engagement

• Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
• Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)
  
  
  

Skills, Knowledge and Expertise

• Proven experience in a front of house reception role and are ready for a new challenge
• You have facilities management experience (desirable)
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Self-motivated and thrive in an environment where you are required to multitask
• Excellent problem resolution skills along with outstanding communication and active
  listening skills
• Competent Microsoft Office / App / Social Media / Canva user and willing to learn in house systems and processes
  
  

Benefits

• Company pension
• Referral programme
• Wellness scheme, including a 24-hour confidential helpline
• Company Events
• LAH Training Academy
• Free parking