Quality Manager

Date: 7 Jan 2025

Location:

Blackpool, GB

Place of Work: On-Site

Employee Shift: Monday - Friday 37.5 Hours

Company Description

We are FBC UK, Fox's Burton's Companies! ……And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).

FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.

We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations.

We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming UK Market Leader.

Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox’s or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success.

We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact.

We understand that having formal and on-the-job learning opportunities is key to our colleagues’ professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences.

Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each other whilst meeting our business goals.

About The Role

We are looking for a Quality Manager to manage the site quality team, ensuring that all products manufactured, are safe and legal and meet all agreed internal and external specifications.

This role will support the Technical Manager throughout the site, supporting the operations team to develop robust corrective action plans for quality improvements.

Main Responsibilities

• To ensure compliance to BRC standards and all other customer and partnership codes of practice and specifications
• To participate in bakery visits and audits
• To manage and lead the Quality Team
• To maintain and amend as required the site quality procedures /SOP aligned with the Quality Systems Manager
• To be customer front facing as required either through audit or specific meetings
• To develop a quality culture throughout the manufacturing site by supporting the Technical Manager and site team to continuously improve against standards
• To support the delivery of site Technical KPIs
• To develop robust corrective action plans to ensure any consumer or customer dissatisfaction is addressed
• Undertaking of investigations on any internal incidents that have led to out of specification product leaving site control, main co-ordinator of recall system and co-ordination of such
• To maintain a robust auditing programme that continues to meet the requirements set by all audit bodies
  
  

Key Ingredients For The Role

• Have experience managing a quality team within a food manufacturing facility with the ability to drive and motivate the team
• The ability to identify training needs and development needs within the quality function inclusive of discipline and performance management programmes
• Have experience and good understanding of BRC and major retailer standards and the ability to ensure compliance to customer codes of practice
• Must have Food Hygiene Level 4 and HACCP Level 3 qualifications with relevant leadership qualifications and experience
• A working knowledge in managing non-conformance systems, including disposition of quarantined material
• Good knowledge of IT systems, especially excel and word with the ability to produce data trending
  
  

Diversity Statement

FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.