Quality Assurance Analyst

Introduction

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We Offer

• Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
  
  

Your Role And Responsibilities

We are seeking a motivated Performance & Resilience Management Quality Engineer to join our quality assurance team. In this role, you will assist in performance testing across systems, networks, and infrastructure to ensure reliability, scalability, and resilience. You will learn to execute performance test scripts both manually and automatically within a QA environment to support release cycles. Guided by experienced engineers, you will help analyse test results using performance tools and contribute to resolving performance-related issues. You will also support the creation and maintenance of standard operating procedures, processes, and policies related to performance testing. This is a fantastic opportunity to build foundational skills in performance and resilience management while working on real-world projects.

Responsibilities

• Assist in executing performance and load tests across systems and infrastructure.
• Support regression testing activities within QA environments.
• Help maintain test strategy documents, processes, and policies.
• Contribute to analysis of performance test results and issue resolution.
• Participate in creating basic automation scripts for testing purposes
• Execute regression test scripts within a Quality Assurance (QA) environment in a manual and automatic fashion to support scheduled and unscheduled releases
• Provide testing metrics to show progress of each regression test event
• Ability to create update and maintain test strategy standard operating procedures processes policies etc. surrounding regression test.
  
  

Preferred Education

None

Required Technical And Professional Expertise

• Basic understanding of performance testing principles.
• Awareness of regression testing processes and QA environments.
• Interest in learning about scalability and resilience in systems.
• Ability to follow structured testing procedures.
• Strong attention to detail and willingness to learn new tools.
  
  

As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance.

Preferred Technical And Professional Experience

• Exposure to automation frameworks.
• Familiarity with network performance testing concepts.
• Experience with basic performance analysis tools.
• Understanding of infrastructure components in application delivery.