Project Manager - 12-Month FTC

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.

FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

FIRST also understands that businesses worldwide, including ours, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People-centric, Purpose-driven & Planet conscious culture.

Learn more at www.firstagency.com

Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals.

At FIRST, You'll Find

• A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
• An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.
• Creative teams that enjoy challenging work with an ability to make an impact on those around them.
• THIS IS A 12 MONTH FIXED TERM CONTRACT POSITION*
  
  

The Project Manager will assume a key role within the organization by leading and motivating colleagues in a way that enhances working relationships and encapsulates FIRST values and our client's brand. The individual will ensure the project team delivers consistently exceptional service to our clients through excellent project management and delivers world-class events that exceed client expectations.

There is a requirement for onsite events to travel domestically or abroad as required.

What You Would Get To Do

• Project manage small to medium-sized in-person, hybrid and virtual events and conferences
• Support on the project management of large multi-day events
• Liaise with the clients and vendors to ensure all logistics and requirements are fulfilled
• Manage and maintain all event documents to keep the project team aligned, including but not limited to: Operations Decks, Timelines, Budgets, Staffing Plans, etc.
• Coordinate and run virtual events, rehearsals, technical checks with clients, speakers, etc.
• Work directly with hotels and venues to facilitate the needs to the meeting in both pre-planning and onsite deliver of the events
• Manage and work directly with vendors associated with events, such as Florists, Gifting, Caterers, Furniture rental, Photographers, etc.
• As required, work with local partners or authorities to manage permitting or other specific logistics connected to non-standard venues, experiences
• Support other members of the Events & Experiences team when applicable, both on-site and pre­ conference in any of the following capacities: speaker management, one-on-one coordinator, rooms manager, ground transportation, data entry, etc.
• Collaborate with the various internal departments such as Venue Sourcing, Event Technology, Technical Production, Creative & Design and Strategy teams on project elements; by briefing, directing, keeping track of progress in order to be constantly aware and able to present feedback and updates to clients
• Help manage pre / during / post event communications, ensuring any issues or changes that might impact events are escalated or approved through proper channels and documented
• Follow and adhere to all FIRST standards and practices connected to successful project management
• Sourcing, negotiating, contracting and managing supplier selection, increasing profitability where possible
• Create and manage budgets for assigned events and conferences including invoice management and budget reconciliation
• Track and maintain all project invoicing and cashflow
• Track time spent to projects to accurately reflect the work being done
  
  

What We Are Looking For

• 5+ years experience into end–to-end event management (ideally corporate)
• Proficient with G suite, Zoom and Microsoft Office Suite (including Outlook and Excel, Teams and SharePoint)
• Proficient in Excel Budget management and reconciliation
• Strong presentation creation and formatting skills
• Familiarity with web-based event platforms
• Awareness of Technical Production and Creative Asset Management fulfilment preferred, not required
• Knowledge of venues and suppliers in key cities
• Cvent experience desirable
• SalesForce experience desirable
  
  

Education And Qualifications

• Proficient in English
• Good oral and written communication skills
• Strong attention to detail
• Demonstrated ability to collaborate with colleagues at all levels
• Strong adaptability to situations and ever-changing demands
• Highly organized self-starter with excellent time management skills to handle multiple tasks and meet strict deadlines
• Calm and flexible approach to handling the pressure and stress of ever-changing demands and different client work styles
• Flexible and willing to work outside normal business hours (evenings, weekends) and travel when required for site-visits and on-site management of events
• Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative problem solving
• Excellent timekeeping
• Hybrid role, in-office a minimum of 2 days a week
  
  

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.