Project Liaison officer-Great Western Hospital

Project Liaison Officer

Full Time, Monday - Friday 8am - 4:30pm

Great Western Hospital, Wiltshire

£28,000 - £35,000 Plus Benefits

Serco have a great opportunity for a Project Liaison Officer to join the team at Great Western Hospital in Wiltshire.

Your role will be to support the Project Management team in delivering projects on-site in a well organised and professional manner. Reporting to the Head of Projects, you will ensure contractors are inducted to site, works are appropriately planned into site operations and facilitate access and closure of works.

We are looking for a proactive, assertive individual who is used to dealing with deadlines and delivers great customer service, if you believe this is you, please apply by the closing date listed above.

Main Responsibilities Of The Role Include

• Organise and minute User Group and Project Board meetings.
• Organise and minute a “look ahead” meetings with the departments affected by the forthcoming works. Present to attendees a “look ahead” programme for the works.
• Chair and minute a Pre-start meeting with the affected departments 1 week prior to on-site works commencing.
• Liaise with the Principal Designer to access Estates information to complete the Pre Construction H&S File.
• Accept from contractors 2 weeks in advance of accessing areas a schedule of any required isolations and accesses.
• Provide input into the project with regards to local knowledge, restrictions and requirements
• Co-ordinate isolation of services utilising the appropriate Permit to Work (PtW) system. Provide a weekly slot for Inductions and issue access only permit to the contractor for the work (contractors working on electrical items will need to prove competence in accordance with the relevant HTM to the AP prior to working and will not be inducted without such evidence).
• Provide a weekly summary progress update via email to key individuals/stakeholders.
• Chair and minute monthly progress meetings with the contractors to inform senior stakeholders of progress of the works, issues affecting the programme and any particular risks.
• Attend departments with the contractors Supervisor to make introductions, remind Heads of Department 1 week prior to work proposing to take place, and to check the progress of the Trust decant operations.
• Attend departments on the morning of the start of works to ensure start-up has commenced and record any issues.
• Carry out periodic checks of progress against the contractors “look ahead” programme. Brief the Estates Operations team and PFI Project Co on progress or issues.
• Review and comment on any matters that may arise on a day to day basis that could affect the operation of the GWH. Be the point of escalation for departments in case of issue and report this to the Trust for resolution.
• On completion of installation / works, witness testing and prove of completion/operation; collate relevant documentation (test results, certificates, warranties, O&M manuals) issued by contractors.
• Agree areas of existing damage advised by contractors prior to works commencing and review following completion of departments/zones to assess any damage existing at that time, reporting the same to the management team and stakeholders to agree making good requirements.
  
  

What You’ll Need To Do The Role

• Previous experience of working in a fast paced environment, managing multiple tasks and demands
• Able to communicate well with the various parties involved within FM projects i.e. contractors, clients and internal stakeholders.
• Strong skills in documentation and project procedures.
  
  

What We Offer

• Salary: Competitive salaries with annual reviews.
• Pension: Up to 6% contributory pension scheme.
• Holidays: 25 days' annual leave plus bank holidays.
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
  
  

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.